# Support Service Lenovo 5 Year Premier Support With Onsite 5WS0T36125

**URL:** https://aio.lv/en/product--lenovo-5ws0t36125--2009596
**Data updated:** 2025-12-29 10:33 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0T36125
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 311.99 €
**Prices and availability valid until:** 2026-07-22 23:59
**Price without VAT (21%):** 257.84 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0t36125--2009596

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 29.06.2026 | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

Lenovo 5 Year Premier Support with Onsite service offers comprehensive technical support for your Lenovo devices. Enjoy priority access to expert technicians, advanced hardware replacement, and onsite assistance when needed. This service ensures minimal downtime and maximum productivity for your business, allowing you to focus on what matters most. Ideal for organizations that require reliable and efficient IT support.

## Long description

Lenovo Premier Support provides direct access to experienced Lenovo technicians who deliver advanced hardware and software assistance to keep systems running efficiently. The service combines end-to-end case management, prioritized parts and next-business-day onsite labor to reduce downtime and help IT teams focus on strategic work.
Advantages
Premier Support connects you with senior-level technical staff available 24x7x365 and offers a dedicated phone number without phone tree navigation. Customers receive a single point of contact for case and escalation management, proactive Technical Account Manager (TAM) services, quarterly reporting, and prioritized handling for repairs and replacement parts. The service emphasizes first-time resolution and faster troubleshooting by highly skilled technicians.
Suitable for
Businesses that need rapid response and minimized system downtime
IT teams seeking to offload routine support tasks and focus on innovation
Organizations requiring prioritized parts and next-business-day onsite repairs
Users of Lenovo devices and ThinkVision monitors needing advanced-level technical help
Key specifications
Service type: On-site support
Duration: 5-year Premier Support (product listing)
Access: 24 x 7 x 365 technical support and dedicated phone contact
Coverage: Hardware and OEM software support; prioritized parts and next-business-day onsite labor
Account management: Technical Account Manager (TAM) with proactive escalation and quarterly reporting
How to use
When an issue occurs, contact the dedicated Lenovo Premier Support phone number to open a case. A Premier technician or your assigned TAM will manage the case end to end, perform advanced troubleshooting, coordinate parts prioritization, and, if needed, schedule next-business-day onsite labor or advanced exchange for warrantied monitor replacements. Provide device details and any error information to accelerate diagnosis and resolution.
Usage recommendations
Register devices and keep warranty and service identifiers handy. Use the dedicated support contact for all Premier Support requests to ensure single-point case management and prioritized handling. Maintain up-to-date drivers and system configurations to help technicians identify and resolve issues more quickly.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Premium Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Support Service Lenovo 5 Year Premier Support 5WS0T36125 cost, and is it available for purchase?

The price is 311.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 29.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Support Service Lenovo 5 Year Premier Support 5WS0T36125 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2009596/7924181_large.webp