# Support Service Lenovo 5 Year Premier Support With Onsite 5WS0T36126

**URL:** https://aio.lv/en/product--lenovo-5ws0t36126--2009597
**Data updated:** 2025-12-29 15:32 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0T36126
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 418.99 €
**Prices and availability valid until:** 2026-07-28 23:59
**Price without VAT (21%):** 346.27 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0t36126--2009597

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 06.07.2026 | 1.89 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

Lenovo 5 Year Premier Support with Onsite service provides comprehensive technical support and hardware assistance. Enjoy priority access to expert technicians, faster response times, and onsite service for critical issues. Ideal for businesses seeking reliable support to minimize downtime and ensure optimal performance of their Lenovo devices.

## Long description

Lenovo Premier Support provides direct access to advanced technical support for hardware and OEM software, combining skilled technicians, end-to-end case management, and prioritized parts and onsite service to reduce downtime and maintain system performance. The service includes 24x7 Premier Support Center access, a dedicated phone number without phone-tree menus, next-business-day onsite labor and prioritized part delivery, and optional Technical Account Managers (TAMs) for proactive relationship and escalation management. Premier Support is also available for Lenovo ThinkVision monitors, offering configuration, display-setting, multi-monitor interoperability, driver and software assistance, and prioritized Advanced Exchange replacement when covered by warranty.
Advantages
Premier Support delivers faster first-time resolution through advanced-level technicians who perform deep troubleshooting rather than following scripts. Customers receive a single point of contact for end-to-end case and escalation management, consistent reporting and accountability through TAMs, and priority handling for parts and onsite repairs to minimize business disruption. The service supports both hardware and OEM software issues and is available 24/7/365.
Suitable for
Businesses seeking prioritized technical support and reduced downtime
IT teams that want to offload routine support and focus on strategic projects
Environments requiring next-business-day onsite repairs and parts prioritization
Users of Lenovo ThinkVision monitors needing advanced display and configuration assistance
Key specifications
Service name: Lenovo Premier Support
Duration: 5 years (product title); Product data notes 4 year(s) attribute — confirm term at purchase
On-site support: Yes (next-business-day onsite labor)
Availability: 24 x 7 x 365 Premier Support Center
Coverage: Hardware and OEM software support; monitor support available with prioritized Advanced Exchange
Support features: Dedicated phone number, single point of contact, end-to-end case & escalation management, Technical Account Manager option, quarterly reporting
How to use
Contact the dedicated Premier Support phone number to open a case; you will be connected to a senior technician who will diagnose the issue, provide step-by-step advanced troubleshooting, and manage escalation if required. If onsite service is needed, the support team coordinates next-business-day labor and prioritized parts delivery. For accounts with a Technical Account Manager, work directly with the TAM for proactive planning, case reviews, and personalized recommendations.
Usage recommendations
Purchase or confirm the correct contract duration (product listing shows 5-year title while product attributes indicate 4 years) before ordering. Use Premier Support for mission-critical systems, monitor fleets requiring consistent display behavior, and to reduce the operational load on internal IT by delegating routine and advanced troubleshooting to Lenovo’s elite technicians.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Premium Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Support Service Lenovo 5 Year Premier Support 5WS0T36126 cost, and is it available for purchase?

The price is 418.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Support Service Lenovo 5 Year Premier Support 5WS0T36126 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2009597/7924179_large.webp