# Premier Support Service Lenovo 5 Year 5WS0T36135

**URL:** https://aio.lv/en/product--lenovo-5ws0t36135--2009605
**Data updated:** 2025-09-04 15:37 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0T36135
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 247.49 €
**Prices and availability valid until:** 2026-07-29 23:59
**Price without VAT (21%):** 204.54 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0t36135--2009605

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 06.07.2026 | 1.89 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

Lenovo 5 Year Premier Support offers comprehensive assistance with onsite service, ensuring quick resolution of issues. This service includes 24/7 access to advanced technical support, hardware repairs, and priority service, allowing businesses to minimize downtime and maintain productivity. Ideal for organizations that rely on Lenovo devices for critical operations.

## Long description

Lenovo Premier Support is an advanced on-site and remote technical support service that provides direct access to experienced Lenovo technicians for hardware and software issues. The service offers 24/7 access to senior-level specialists, end-to-end case management, prioritized parts and next-business-day on-site labor, plus dedicated technical account management to reduce downtime and simplify IT operations. Premier Support for monitors is also available, with prioritized replacements through Lenovo Advanced Exchange when required.
Advantages
Premier Support delivers faster, first-time resolution through advanced-level technicians and a single point of contact for case escalation and management. The service removes phone menus with a dedicated phone number, provides proactive Technical Account Managers (TAMs) for personalized recommendations and quarterly reporting, and prioritizes parts and onsite repairs to minimize system downtime.
Suitable for
Businesses that require rapid resolution and reduced downtime for Lenovo devices
IT teams seeking to offload routine support and focus on strategic projects
Organizations needing prioritized parts and next-business-day onsite labor
Users of Lenovo ThinkVision monitors requiring advanced-level technical assistance
Key specifications
Service type: On-site support with remote advanced technical assistance
Access: 24 x 7 x 365 advanced technical support
Duration: Premier Support Service Lenovo 5 Year (product code 5WS0T36135)
Case management: End-to-end single point of contact and escalation handling
Additional features: Technical Account Manager (TAM), prioritized parts, next-business-day onsite labor, Lenovo Advanced Exchange for monitor replacements
How to use
Contact the dedicated Premier Support phone number or your assigned Technical Account Manager to open a support case. Provide device details, warranty and product code (for example, 5WS0T36135) and a clear description of the issue. The support team will perform troubleshooting, escalate as needed, and arrange onsite labor or part replacement according to prioritized service levels. For monitor issues, request Premier monitor support to receive advanced troubleshooting or an expedited replacement through Advanced Exchange if covered.
Usage recommendations
Register devices and provide complete asset information to your Technical Account Manager to enable faster case resolution. Use Premier Support for business-critical Lenovo systems and ThinkVision monitors where minimizing downtime and faster first-time fixes are priorities.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Premium Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| License quantity | 1 |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Premier Support Lenovo 5 Year 5WS0T36135 cost, and is it available for purchase?

The price is 247.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 350 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Premier Support Lenovo 5 Year 5WS0T36135 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2009605/7924163_large.webp