# Premier Support Service Lenovo 4 Year 5WS0T36136

**URL:** https://aio.lv/en/product--lenovo-5ws0t36136--2009606
**Data updated:** 2025-12-29 10:33 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0T36136
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 177.49 €
**Prices and availability valid until:** 2026-07-23 23:59
**Price without VAT (21%):** 146.69 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0t36136--2009606

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 29.06.2026 | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

Lenovo 4 Year Premier Support offers comprehensive onsite assistance, ensuring quick resolution of technical issues. With priority access to expert technicians, customers benefit from faster service and reduced downtime. This support plan covers hardware repairs and provides 24/7 assistance, making it ideal for businesses that rely on their Lenovo devices for daily operations.

## Long description

Lenovo Premier Support Service (4 years) provides direct access to advanced-level Lenovo technicians for comprehensive hardware and OEM software support. The service combines 24x7 availability, a dedicated phone number with no phone-tree menu, and end-to-end case and escalation management to reduce downtime and maintain system performance. This offering also includes next-business-day onsite labor and prioritized parts to accelerate repairs and restore productivity.
Advantages
Premier Support delivers faster, first-time resolution by connecting customers to experienced troubleshooters who perform advanced diagnostics without scripts. A Technical Account Manager (TAM) is included to offer proactive relationship and escalation management and quarterly reporting. The service reduces the operational load on internal IT teams by offloading routine support tasks and shifting complex problem solving to Lenovo’s elite support engineers.
Suitable for
Enterprises and SMBs relying on Lenovo devices for daily operations
IT teams seeking to reduce operational overhead and increase focus on innovation
Environments requiring prioritized parts and next-business-day onsite repairs
Customers needing 24x7 access to advanced technical support and a single point of contact
Key specifications
Product name: Premier Support Service Lenovo 4 Year (MPN: 5WS0T36136)
Duration: 4 year(s)
On-site support: Yes (next-business-day onsite labor)
Availability: 24 x 7 x 365 advanced technical support
Support scope: Hardware and OEM software support; prioritized parts; advanced exchange options for covered devices
Account management: Dedicated Technical Account Manager (TAM) and single point of contact for case management
How to use
Purchase and activate the Premier Support Service for eligible Lenovo devices using the MPN 5WS0T36136. Contact the dedicated Premier Support phone number when assistance is required to reach advanced technicians directly without navigating an automated menu. For escalations or ongoing relationship management, engage your assigned Technical Account Manager who will coordinate case handling, reporting, and prioritization of parts and onsite service.
Usage recommendations
Register covered devices and maintain up-to-date system and warranty information to ensure rapid verification and priority handling. Use the Technical Account Manager for proactive planning, quarterly reviews, and to align support priorities with business needs.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Premium Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Premier Support Service Lenovo 4 Year 5WS0T36136 cost, and is it available for purchase?

The price is 177.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 350 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 29.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Premier Support Service Lenovo 4 Year 5WS0T36136 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2009606/7924161_large.webp