# Premier Support Service Lenovo 3 Years 5WS0T36147

**URL:** https://aio.lv/en/product--lenovo-5ws0t36147--1972841
**Data updated:** 2025-12-29 10:30 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0T36147
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 119.49 €
**Prices and availability valid until:** 2026-07-23 23:59
**Price without VAT (21%):** 98.75 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0t36147--1972841

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

Lenovo 3 Years Premier Support provides comprehensive IT support with on-site service. Enjoy priority access to expert technicians, faster resolution times, and personalized assistance for your Lenovo devices. This service ensures minimal downtime and maximizes productivity, making it ideal for businesses that rely on their technology.

## Long description

Lenovo Premier Support Service (3 years) provides direct access to senior Lenovo technicians for comprehensive hardware and OEM software support. The service delivers advanced troubleshooting, end-to-end case management and faster first-time resolution, with dedicated phone access and next-business-day onsite repair when required. This on-site support plan is designed to reduce downtime and keep your Lenovo devices operating at optimal efficiency.
Advantages
Premier Support offers advanced-level technicians, a single point of contact for case and escalation management, and a dedicated phone number without phone-tree navigation. The service includes prioritized parts, next-business-day onsite labor, 24x7x365 advanced technical support from the Premier Support Center, and proactive Technical Account Manager (TAM) engagement with quarterly reporting.
Suitable for
Businesses that require on-site support and fast hardware resolution
IT teams seeking to offload routine support and focus on strategic projects
Organizations needing prioritized parts and next-business-day repairs
Enterprises that benefit from a single point of contact and TAM relationship
Key specifications
Brand: Lenovo
Product: Premier Support Service
MPN: 5WS0T36147
Type: On-site support
Duration: 3 year(s)
On-site support: Yes (next-business-day onsite labor when applicable)
Coverage: Hardware and OEM software support; advanced troubleshooting and escalation management
How to use
Contact the dedicated Premier Support phone number provided with your service to open a case; you will be connected to advanced-level technicians who diagnose and resolve issues using end-to-end case management. For escalations or ongoing relationship management, engage your assigned Technical Account Manager (TAM). If an onsite repair or part replacement is required, Premier Support arranges prioritized parts and next-business-day onsite service according to the plan terms.
Usage recommendations
Register the service and record the dedicated contact details for IT staff and frequent end users. Use Premier Support for incidents that require rapid resolution or specialized troubleshooting, and coordinate with your TAM for proactive reviews and quarterly reporting to reduce repeat incidents and optimize device uptime.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Premium Support |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Premier Support Lenovo 3 Years 5WS0T36147 cost, and is it available for purchase?

The price is 119.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Premier Support Lenovo 3 Years 5WS0T36147 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/1972841/7996395_large.webp