# Premier Support Service Lenovo 3 Year 5WS0T36151

**URL:** https://aio.lv/en/product--lenovo-5ws0t36151--1968843
**Data updated:** 2025-12-29 10:30 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0T36151
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 202.99 €
**Prices and availability valid until:** 2026-07-23 23:59
**Price without VAT (21%):** 167.76 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0t36151--1968843

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

Lenovo 3 Year Premier Support provides comprehensive assistance with priority access to advanced technical support and onsite service. This service ensures minimal downtime and quick resolution of issues, allowing businesses to maintain productivity. Ideal for organizations that require reliable support for their Lenovo devices.

## Long description

Lenovo Premier Support Service (3 years) provides direct access to advanced-level Lenovo technicians for comprehensive hardware and software support. The service combines end-to-end case management, prioritized parts and next-business-day onsite labor to minimise downtime and maintain productivity for your Lenovo devices.
Advantages
Premier Support delivers faster first-time resolution through experienced troubleshooters and a dedicated support centre available 24 x 7 x 365. A single point of contact manages cases and escalations, while Technical Account Managers provide proactive relationship oversight and personalized recommendations. Prioritized parts, next-business-day onsite service, and advanced exchange options reduce disruption and shorten repair cycles.
Suitable for
Businesses that require reliable, fast technical support for Lenovo devices
IT teams that want to offload routine support tasks and focus on strategic projects
Organizations needing prioritized parts and onsite repairs to minimise downtime
Environments using Lenovo ThinkVision monitors that need advanced-level troubleshooting and configuration assistance
Key specifications
Service type: Premier Support (advanced technical support)
Duration: 3 year(s)
Support level: Advanced-level technicians, end-to-end case management
On-site support: Yes — next-business-day onsite labor
Availability: 24 x 7 x 365 Premier Support Center
Additional: Technical Account Manager (TAM) services, parts prioritization, advanced exchange for warrantied monitors
How to use
Contact the dedicated Premier Support phone number to open a case; there is no phone tree menu to navigate. The assigned support team and Technical Account Manager will manage the case end to end, provide diagnostics, troubleshooting, and if required, arrange onsite labor or parts replacement. For monitor support, request assistance for configuration, display settings, driver issues, or multi-monitor interoperability and the team will escalate prioritized replacements when covered by warranty.
Usage recommendations
Register your devices and maintain an active service contract to ensure full access to Premier Support benefits. Keep device serial numbers and purchase details available when contacting support to speed up case handling and parts prioritization.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Premium Support |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Compatibility | ThinkPad 11e (5th Gen), E48X, E49X, E58X, E59X, ThinkPad Yoga 11e (4th Gen), 11e (5th Gen) |
| License quantity | 1 |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Premier Support Lenovo 3 Year 5WS0T36151 cost, and is it available for purchase?

The price is 202.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 350 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Premier Support Lenovo 3 Year 5WS0T36151 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/1968843/8004292_large.webp