# Support Service Lenovo 4 Year Premier Support With Onsite 5WS0T36167

**URL:** https://aio.lv/en/product--lenovo-5ws0t36167--2009632
**Data updated:** 2025-12-29 10:33 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0T36167
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 203.99 €
**Prices and availability valid until:** 2026-07-24 23:59
**Price without VAT (21%):** 168.59 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0t36167--2009632

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

Lenovo 4 Year Premier Support offers comprehensive assistance with onsite service, ensuring quick resolution of issues. This service includes priority access to expert technicians, hardware support, and software troubleshooting, providing peace of mind for your Lenovo devices. Ideal for businesses and individuals who require reliable and efficient support.

## Long description

Lenovo Premier Support delivers advanced hardware and software assistance with a dedicated on-site option for four years. The service provides direct access to skilled Lenovo technicians, end-to-end case and escalation management, and prioritized parts and repairs to reduce downtime and keep systems operating efficiently.
Advantages
Premier Support connects customers to advanced-level technicians who focus on first-time resolution and no-script troubleshooting. The plan includes 24x7 access to the Premier Support Center, a single point of contact for case management, next-business-day onsite labor and prioritized parts, and proactive Technical Account Manager (TAM) services with quarterly reporting. Monitor support and prioritized next-business-day replacement via Advanced Exchange are available for warrantied displays.
Suitable for
Small and medium businesses requiring prioritized on-site warranty service
IT teams that need to offload routine support and focus on strategic projects
Departments using Lenovo desktops, laptops, workstations or ThinkVision monitors
Environments where minimizing downtime is critical
Key specifications
Product name: Support Service Lenovo 4 Year Premier Support With Onsite
Brand: Lenovo
MPN: 5WS0T36167
Service length: 4 year(s)
Service type: On-site support with Premier Support Center access
Coverage: Hardware and OEM software support; escalation management
Response: Next-business-day onsite labor (where applicable) and prioritized parts
How to use
Purchase the Premier Support service linked to the device serial number or account. For incidents, contact the dedicated Premier Support phone number or portal provided with your contract to open a case; you will have a single point of contact for end-to-end management. Provide the technician with device details and symptoms; Lenovo’s advanced technicians will perform remote diagnostics, dispatch next-business-day onsite support when required, or arrange prioritized parts replacement through Advanced Exchange for warrantied monitors.
Usage recommendations
Register covered devices promptly after purchase, maintain accurate contact and asset information, and work with your assigned Technical Account Manager to review quarterly reports and adjust service settings to match changing business needs.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Premium Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Support Service Lenovo 4 Year Premier Support 5WS0T36167 cost, and is it available for purchase?

The price is 203.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 250 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Support Service Lenovo 4 Year Premier Support 5WS0T36167 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2009632/7924109_large.webp