# Lenovo 5 Year Premier Support With Onsite 5WS0T36172

**URL:** https://aio.lv/en/product--lenovo-5ws0t36172--2009636
**Data updated:** 2025-12-29 15:32 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0T36172
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 268.49 €
**Prices and availability valid until:** 2026-08-10 23:59
**Price without VAT (21%):** 221.89 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0t36172--2009636

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 20.07.2026 | 1.89 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

Lenovo 5 Year Premier Support with Onsite service provides comprehensive assistance for Lenovo products. This service includes expert support, hardware repairs, and onsite visits to ensure minimal downtime. Ideal for businesses that require reliable IT support and quick resolutions to technical issues.

## Long description

Lenovo 5 Year Premier Support With Onsite (MPN: 5WS0T36172) delivers direct access to advanced Lenovo technicians for comprehensive hardware and software support. The service combines expert troubleshooting, case and escalation management, and prioritized parts and repairs to reduce downtime and maintain optimal system operation for business environments.
Advantages
Premier Support provides advanced-level technical staff available 24x7x365 via a dedicated phone number with no phone-tree menu, end-to-end case management, and faster first-time resolution. The service includes next-business-day onsite labor and prioritized parts, proactive account management through Technical Account Managers (TAMs), and robust reporting to increase visibility and accountability.
Suitable for
Small and medium businesses requiring fast, reliable IT support
Enterprises needing prioritized repair and parts for Lenovo systems
IT teams that want to offload routine support and focus on strategic projects
Organizations using Lenovo ThinkVision monitors that require advanced-level assistance and prioritized replacement
Key specifications
Product name: Lenovo 5 Year Premier Support With Onsite
Manufacturer part number (MPN): 5WS0T36172
Service duration: 5 years
On-site support: Yes (next-business-day onsite labor)
Support availability: 24 x 7 x 365 Premier Support Center
Includes: advanced technical support, end-to-end case & escalation management, hardware and OEM software support, prioritized parts and Advanced Exchange for warrantied monitors
How to use
Purchase the Premier Support service linked to your Lenovo product and register the service with Lenovo using the MPN and device details. Use the dedicated Premier Support phone number or your assigned Technical Account Manager (TAM) for incident reporting and escalation. For onsite issues, coordinate with Lenovo support to schedule next-business-day onsite labor and to request prioritized parts or Advanced Exchange monitor replacements when applicable.
Usage recommendations
Register devices and keep warranty and asset information up to date to ensure prompt service. Use TAMs for proactive reviews and quarterly reporting to optimize support outcomes and reduce operational disruption.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Premium Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Lenovo 5 Year Premier Support 5WS0T36172 cost, and is it available for purchase?

The price is 268.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Lenovo 5 Year Premier Support 5WS0T36172 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2009636/51369704_large.webp