# Support Service Lenovo 5 Year Premier Support With Onsite 5WS0T36181

**URL:** https://aio.lv/en/product--lenovo-5ws0t36181--2009645
**Data updated:** 2025-12-29 10:33 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0T36181
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 502.49 €
**Prices and availability valid until:** 2026-07-24 23:59
**Price without VAT (21%):** 415.28 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0t36181--2009645

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

Lenovo 5 Year Premier Support With Onsite 5WS0T36181 offers comprehensive technical support and onsite service. This service ensures quick response times, direct access to advanced technical experts, and proactive monitoring. Ideal for businesses needing reliable IT support, it minimizes downtime and enhances productivity. Enjoy peace of mind with extended coverage and dedicated assistance for your Lenovo products.

## Long description

Lenovo Premier Support provides direct access to advanced technical specialists for comprehensive hardware and software assistance. This on-site support offering delivers end-to-end case management, prioritized parts, and a single point of contact to reduce downtime and maintain operational efficiency for your Lenovo systems. The service includes access to Premier Support Center resources and Technical Account Managers to help align support with your business needs.
Advantages
With Lenovo 5 Year Premier Support With Onsite (MPN 5WS0T36181) you get advanced-level technicians available 24x7x365, a dedicated phone number without phone-tree navigation, and faster first-time resolution through experienced troubleshooters. The service provides next-business-day onsite labor and prioritized parts, proactive relationship and escalation management via a Technical Account Manager, and consolidated reporting to increase visibility and accountability.
Suitable for
 Small and medium businesses seeking prioritized on-site hardware and software support
 IT teams that need to offload routine support and focus on innovation
 Environments that require fast response and minimized system downtime
Key specifications
 Service type: On-site support
 Coverage term: 5 years (as named in product title)
 On-site support: Yes
 Dedicated Premier Support Center: 24x7x365 access
 Technical Account Manager: included for proactive management
 Parts and replacement: prioritized; next-business-day advanced exchange for warrantied monitors where applicable
How to use
Purchase and register the Premier Support service for your eligible Lenovo devices using the MPN 5WS0T36181. When an issue arises, contact the dedicated Premier Support phone number to reach an advanced technician directly—no phone-tree navigation. Your Technical Account Manager will act as a single point of contact for escalations and case updates. For covered hardware failures, prioritized parts and next-business-day onsite labor or advanced exchange (for qualifying monitor claims) are arranged according to the service terms.
Usage recommendations
Register covered devices promptly and keep warranty and system details up to date. Use the Technical Account Manager for planned escalations or to request periodic reporting; route routine user issues to Premier Support to preserve in-house IT capacity for strategic projects.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Premium Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| License quantity | 1 |
| Service included | Parts |
| Service time (hours x days) | 24x7x365 |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Support Service Lenovo 5 Year Premier Support With Onsite cost, and is it available for purchase?

The price is 502.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Support Service Lenovo 5 Year Premier Support With Onsite be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2009645/7924083_large.webp