# Support Service Lenovo 4 Year Premier Support With Onsite 5WS0T36208

**URL:** https://aio.lv/en/product--lenovo-5ws0t36208--2009670
**Data updated:** 2025-12-29 10:33 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0T36208
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 277.49 €
**Prices and availability valid until:** 2026-07-26 23:59
**Price without VAT (21%):** 229.33 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0t36208--2009670

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 03.07.2026 | 1.89 EUR |
| Courier delivery to door | 03.07.2026 | 4.99 EUR |

## Summary description

Lenovo 4 Year Premier Support with Onsite service offers comprehensive technical support and assistance for your Lenovo products. This service includes priority access to Lenovo's expert technicians, onsite repairs, and a dedicated support line. Enjoy peace of mind with extended coverage and fast resolution of issues, ensuring your devices are always operational and supported.

## Long description

Lenovo Premier Support with Onsite (4 years) provides direct access to experienced Lenovo technicians for comprehensive hardware and OEM software support. The service combines advanced-level troubleshooting, end-to-end case management, and prioritized parts and onsite repairs to minimize downtime and keep devices operating efficiently. A dedicated phone line and Technical Account Managers ensure consistent, accountable handling of incidents and escalations.
Advantages
Premier Support delivers faster, first-time resolution through senior technicians who perform advanced diagnostics and remediation without scripted responses. The service includes 24x7x365 advanced technical access, a single point of contact for case and escalation management, next-business-day onsite labor and prioritized parts, and proactive relationship management via Technical Account Managers with periodic reporting.
Suitable for
Businesses that require prioritized hardware and OEM software support
IT teams that want to offload routine support and focus on strategic projects
Organizations needing guaranteed onsite repairs and reduced downtime
Users of Lenovo ThinkVision monitors seeking advanced-level troubleshooting and prioritized replacement
Key specifications
Service name: Lenovo Premier Support With Onsite
Duration: 4 year(s)
On-site support: Yes (next-business-day onsite labor)
Support coverage: Hardware and OEM software
Dedicated contact: Direct phone line with no phone-tree menu
Account management: Technical Account Manager (proactive relationship and escalation management)
How to use
Contact the dedicated Premier Support phone number provided with your service contract to open a case. The assigned support engineers and your Technical Account Manager will manage the incident end to end, perform advanced troubleshooting, and, if required, schedule next-business-day onsite repair with prioritized parts. For monitor-specific issues, request Premier Monitor Support to receive assistance with configuration, display settings, multi-monitor interoperability, drivers and industry software; warranty replacements are prioritized and shipped via Advanced Exchange when applicable.
Usage recommendations
Register devices and maintain up-to-date system and driver information to speed diagnosis. Use Premier Support for recurring or complex hardware and software issues to reduce internal IT workload and preserve staff focus on strategic projects.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Premium Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Support Service Lenovo 4 Year Premier Support 5WS0T36208 cost, and is it available for purchase?

The price is 277.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Support Service Lenovo 4 Year Premier Support 5WS0T36208 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2009670/7924033_large.webp