# Support Service Lenovo 3 Year Premier Support With Onsite 5WS0U26646

**URL:** https://aio.lv/en/product--lenovo-5ws0u26646--2009674
**Data updated:** 2025-12-29 10:33 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0U26646
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 96.99 €
**Prices and availability valid until:** 2026-07-28 23:59
**Price without VAT (21%):** 80.16 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0u26646--2009674

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 06.07.2026 | 1.89 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

Lenovo 3 Year Premier Support With Onsite offers comprehensive IT support with direct access to advanced technical experts. Enjoy faster response times and onsite service for critical issues, ensuring minimal downtime for your business. This service includes 24/7 support, hardware repair, and proactive maintenance, tailored to meet the needs of your organization.

## Long description

Lenovo 3 Year Premier Support With Onsite (MPN 5WS0U26646) provides direct access to advanced Lenovo technicians for comprehensive hardware and software support. The service combines 24/7 availability with proactive account management and next-business-day onsite repairs to minimize downtime and keep systems operating efficiently.
Advantages
Premier Support delivers advanced-level troubleshooting and end-to-end case management through a dedicated support center available 24 x 7 x 365. Customers receive a single point of contact for case and escalation handling, prioritized parts and next-business-day onsite labor, and access to Technical Account Managers for proactive relationship and escalation management. For monitors, Premier Support includes prioritized replacement through Lenovo Advanced Exchange when a warrantied unit must be swapped.
Suitable for
Businesses requiring prioritized, rapid technical support and onsite repairs
IT teams that need to offload routine support tasks to focus on strategic projects
Environments using Lenovo systems and ThinkVision monitors needing consistent, single-point case management
Key specifications
Service type: On-site support
Duration: 3 year(s)
Availability: 24 x 7 x 365 Premier Support Center
Onsite service: Next-business-day onsite labor
Support scope: Hardware and OEM software support
Additional: Dedicated phone number, single point of contact, parts prioritization, Technical Account Manager (TAM) services
How to use
Contact the dedicated Premier Support phone number or your assigned Technical Account Manager to open a case. Provide device details and a description of the issue; an advanced-level technician will triage the problem and deliver troubleshooting steps or arrange onsite service if required. For warrantied monitor replacements, Lenovo Advanced Exchange prioritizes your replacement unit and schedules next-business-day delivery when applicable.
Usage recommendations
Keep device serial numbers, purchase information and warranty details available before contacting support. Use the Technical Account Manager for proactive planning, quarterly reporting reviews, and to coordinate escalations that affect multiple users or systems.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Premium Support |
| Number of years | 3 year(s) |
| On-site support | Yes |
| License quantity | 1 |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Support Service Lenovo 3 Year Premier Support With Onsite cost, and is it available for purchase?

The price is 96.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Support Service Lenovo 3 Year Premier Support With Onsite be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2009674/7924025_large.webp