# Support Service Lenovo 3 Year Premier Support With Onsite 5WS0V07066

**URL:** https://aio.lv/en/product--lenovo-5ws0v07066--1990036
**Data updated:** 2025-12-29 10:31 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0V07066
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 113.49 €
**Prices and availability valid until:** 2026-07-23 23:59
**Price without VAT (21%):** 93.79 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0v07066--1990036

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

Lenovo 3 Year Premier Support With Onsite offers comprehensive support for your Lenovo devices. Enjoy priority access to expert technicians, onsite service for hardware issues, and faster resolution times. This service ensures minimal downtime and maximum productivity, making it ideal for businesses and professionals who rely on their technology. With Lenovo's commitment to quality and customer satisfaction, you can trust that your devices are in good hands.

## Long description

Lenovo 3 Year Premier Support With Onsite (MPN 5WS0V07066) provides direct access to advanced-level Lenovo technicians for comprehensive hardware and OEM software support. This service combines 24x7x365 Premier Support Center access, Technical Account Manager (TAM) engagement, and prioritized parts and onsite labor to reduce downtime and simplify case and escalation management for business environments.
Advantages
Premier Support delivers a single point of contact for end-to-end case management, faster first-time resolution by experienced troubleshooters, and a dedicated phone number without automated phone-tree menus. The service includes proactive TAM coordination, robust quarterly reporting, next-business-day onsite labor and parts prioritization where applicable, and prioritized advanced-exchange replacements for warrantied monitors.
Suitable for
IT departments that need to offload routine support tasks
Businesses requiring prioritized onsite repair and parts
Organisations seeking a single point of contact for escalations and reporting
Users of Lenovo devices and ThinkVision monitors who need advanced-level technical assistance
Key specifications
Service term: 3 years
Service type: Premier Support with Onsite
MPN: 5WS0V07066
Support availability: 24 x 7 x 365 (Premier Support Center)
Features: Dedicated phone access, end-to-end case & escalation management, TAM support, next-business-day onsite labor (where applicable), parts prioritization, advanced exchange for warrantied monitors
How to use
Contact the dedicated Premier Support phone number provided with your service agreement to open a case. The Premier Support Center assigns an advanced-level technician and, when applicable, coordinates with your Technical Account Manager for proactive escalation and monitoring. For hardware issues requiring onsite service, schedule next-business-day onsite labor through the assigned contact; prioritized parts and advanced exchange replacements are managed by the service team according to warranty status and availability.
Usage recommendations
Maintain current warranty and service entitlements and have device serial numbers and purchase information available when contacting Premier Support. For best results, involve your TAM for recurring or strategic issues and use the service for both hardware and OEM software problems to minimize internal operational disruptions.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Premium Support |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Web support | Yes |
| License quantity | 1 |
| Service included | Parts |
| Response time | 24 |
| Phone support | Yes |
| Product type | Upgrade |
| Troubleshooting | Yes |

## FAQ

### How much does the Support Service Lenovo 3 Year Premier Support With Onsite cost, and is it available for purchase?

The price is 113.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Support Service Lenovo 3 Year Premier Support With Onsite be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/1990036/7955672_large.webp