# On-site service agreement Lenovo ThinkPad P1 Gen 4 P14s Gen 2 P15 Gen 2 P15s Gen 2 P15v Gen 2 P17 Gen 2 T15p Gen 2

**URL:** https://aio.lv/en/product--lenovo-5ws0v07096--2009708
**Data updated:** 2025-12-29 10:33 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0V07096
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 163.99 €
**Prices and availability valid until:** 2026-08-12 23:59
**Price without VAT (21%):** 135.53 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0v07096--2009708

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 20.07.2026 | 1.89 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

Lenovo Onsite Upgrade offers a 4-year extended service agreement for ThinkPad models including P1 Gen 4, P14s Gen 2, P15 Gen 2, P15s Gen 2, P15v Gen 2, P17 Gen 2, and T15p Gen 2. This agreement covers parts and labor, ensuring that your device is maintained and repaired on-site, minimizing downtime and providing peace of mind. With 1 license for 4 years, you can rely on Lenovo's support for your critical business needs.

## Long description

On-site service agreement for Lenovo ThinkPad models including P1 Gen 4, P14s Gen 2, P15 Gen 2, P15s Gen 2, P15v Gen 2, P17 Gen 2 and T15p Gen 2. This add-on provides a 4-year on-site support option that must match the length of the base warranty or be purchased together with a warranty extension. It covers parts and labor performed by Lenovo-trained technicians using Lenovo qualified parts to restore device functionality at your location.
Advantages
On-site service reduces downtime by enabling repair or exchange at your site after remote problem determination, removing the need to ship the device to a depot. Lenovo technicians use qualified parts and follow standardized procedures, which supports predictable costs and faster return to operation. The service helps minimize unplanned maintenance expenses, simplifies budgeting for equipment costs, and preserves internal IT resources.
Suitable for
 Businesses using Lenovo ThinkPad P1, P14s, P15, P15s, P15v, P17 or T15p models
 Environments where reduced downtime and onsite repairs are required
 Organisations that need fixed-term, fixed-cost warranty coverage for up to 4 years
Key specifications
 Service type: On-site
 Duration: 4 year(s)
 On-site support: Yes
 Manufacturer: Lenovo
 MPN: 5WS0V07096
 Covers: Parts and labor; service performed by Lenovo-trained technicians using Lenovo qualified parts
How to use
Lenovo performs initial problem determination remotely with the customer to identify whether the issue is with the Lenovo device, other hardware, or software. If the device is confirmed failing and cannot be resolved by a Customer Replaceable Unit (CRU) or software/BIOS/microcode update, Lenovo will schedule an on-site visit at a mutually agreed date and time. The technician will repair or exchange the failing machine and verify functionality. Customers must provide a suitable working area that is clean, well lit, and allows disassembly and reassembly of the device.
Usage recommendations
Purchase the on-site service add-on for the same term as your base warranty; if the base warranty is shorter, first acquire a warranty extension that matches the 4-year on-site agreement to ensure continuous coverage.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Onsite Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| License quantity | 1 |
| Service included | Parts |
| Product type | Upgrade |

## FAQ

### How much does the On-site service agreement Lenovo ThinkPad P1 Gen 4 cost, and is it available for purchase?

The price is 163.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can On-site service agreement Lenovo ThinkPad P1 Gen 4 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site service agreement Lenovo ThinkPad P1 Gen 4?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/2009708/15895851_large.webp