# Lenovo Post Warranty Onsite Premier Support Extended Service Agreement 1 Year NBD

**URL:** https://aio.lv/en/product--lenovo-5ws0v07428--5037134
**Data updated:** 2025-12-30 05:52 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0V07428
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 229.49 €
**Prices and availability valid until:** 2026-07-17 23:59
**Price without VAT (21%):** 189.66 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0v07428--5037134

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 29.06.2026 | 1.99 EUR |
| Courier delivery to door | 29.06.2026 | 4.99 EUR |

## Summary description

Lenovo Post Warranty Onsite Premier Support offers 1 year of extended service agreement with parts and labor included. It provides 24x7x365 service and next business day response time for ThinkPad X1 Carbon, X1 Extreme, X1 Yoga, and Yoga C940 models.

## Long description

Lenovo Post Warranty Onsite Premier Support Extended Service Agreement 1 Year NBD provides direct access to advanced Lenovo technicians for hardware and software support after the original warranty period. This on-site premier support plan covers parts and labor for one year, delivers 24x7x365 technical assistance, and offers a next-business-day (NBD) onsite response for eligible ThinkPad and Yoga systems. The service is designed to simplify case handling through a single point of contact and to prioritize replacements and repairs to minimize downtime.
Advantages
Advanced-level technicians handle cases end-to-end, focusing on first-time resolution to reduce repeat contacts. The plan includes a dedicated phone number without phone-tree navigation, prioritized parts and next-business-day onsite labor where applicable, and 24x7x365 availability. Technical Account Managers (TAMs) provide proactive escalation management, personalized recommendations, and quarterly reporting for visibility and accountability.
Suitable for
 Businesses needing post-warranty on-site support for Lenovo laptops and monitors
 IT teams seeking to offload routine support and focus on strategic projects
 Environments requiring fast repair turnaround and minimized downtime
 Organizations that benefit from a single point of contact and escalation management
Key specifications
 Service type: On-site Premier Support (extended service agreement)
 Duration: 1 year
 Availability: 24x7x365 technical support
 Response time: Next-business-day onsite labor (where applicable)
 Coverage: Parts and labor included; hardware and OEM software support for eligible devices
 Included services: Dedicated phone access, end-to-end case management, Technical Account Manager (TAM) options
How to use
Purchase the Lenovo Post Warranty Onsite Premier Support Extended Service Agreement for the eligible device (for example, ThinkPad X1 Carbon, X1 Extreme, X1 Yoga, or Yoga C940). When support is needed, contact the dedicated Premier Support phone number to open a case. The assigned technician or TAM will manage the issue end-to-end, provide advanced troubleshooting, and arrange parts or next-business-day onsite repair if required. For monitor support, request assistance for configuration, display settings, drivers, or interoperability issues and escalate through the single contact if necessary.
Usage recommendations
Keep device serial numbers and purchase information available when contacting support, and document any troubleshooting steps already taken. Use the TAM for proactive reviews and quarterly reporting to identify recurring issues and optimize device management and replacement priorities.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Premier Support |
| Number of years | 1 year(s) |
| On-site support | Yes |
| License quantity | 1 |
| Service included | Parts |
| Service time (hours x days) | 24x7x365 |
| Response time | 24 |
| Phone support | Yes |
| Product type | Upgrade |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Lenovo Post Warranty Onsite Premier Support cost, and is it available for purchase?

The price is 229.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Lenovo Post Warranty Onsite Premier Support be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Lenovo Post Warranty Onsite Premier Support?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/5037134/59297772_large.webp