# Onsite Support Add-On Lenovo 4 Year 1 License

**URL:** https://aio.lv/en/product--lenovo-5ws0v07834--2009746
**Data updated:** 2025-12-29 10:33 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0V07834
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 40.99 €
**Prices and availability valid until:** 2026-07-20 23:59
**Price without VAT (21%):** 33.88 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0v07834--2009746

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 29.06.2026 | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

Lenovo 4 Year Onsite Support Add-On provides comprehensive support for your devices. With this service, you receive on-site assistance for 4 years, ensuring minimal downtime. The support covers hardware repairs and troubleshooting, allowing you to maintain productivity without interruptions. Ideal for businesses that rely on Lenovo products, this add-on enhances your warranty and provides peace of mind.

## Long description

Lenovo 4 Year Onsite Support Add-On extends on-site repair and technical assistance for Lenovo devices for a period of four years. This add-on is not a standalone warranty and must match the length of the base warranty; if the base warranty is shorter than four years, a warranty extension must be purchased together with this add-on. The service delivers on-site visits by Lenovo-trained technicians using Lenovo-qualified parts and includes remote problem determination prior to any onsite intervention.
Advantages
This onsite support add-on reduces unplanned maintenance costs, shortens downtime and helps maintain hardware availability by providing repair or exchange at your location. Lenovo technicians perform an initial remote diagnosis to identify whether the fault lies with the Lenovo device, other equipment or installed software; if the device is confirmed faulty and cannot be fixed by a customer-replaceable unit (CRU) or software update, a technician will visit the site. The service uses Lenovo-qualified parts and Lenovo-trained staff to ensure consistent service quality and predictable support outcomes.
Suitable for
Businesses running Lenovo desktops or workstations that require fast, on-site hardware repairs
IT departments seeking predictable support costs and reduced downtime
Organizations that need on-site technician visits and parts replacement
Key specifications
Service type: Onsite support add-on (not a standalone warranty)
Duration: 4 year(s)
Coverage: On-site repair and exchange, remote initial diagnostics, Lenovo-qualified parts and technicians
License/part number: 5WS0V07834
How to use
Purchase this add-on together with a matching base warranty or a warranty extension if the existing warranty term is shorter than four years. When a fault occurs, contact Lenovo Support for remote problem determination. Lenovo will work with you to identify the issue; if on-site service is required, a mutually agreed date and time will be arranged. Provide a clean, well-lit working area to allow safe disassembly and reassembly of the device. The technician will repair or exchange the failing machine and verify functionality on site.
Usage recommendations
Ensure the base warranty term equals or exceeds the 4-year add-on period; otherwise purchase a warranty extension. Keep device serial numbers and purchase documentation available for support requests, and maintain a suitable workspace for on-site repairs to help expedite service.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Onsite Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| License quantity | 1 |
| Service included | Parts |
| Product type | Upgrade |

## FAQ

### How much does the Onsite Support Add-On Lenovo 4 Year cost, and is it available for purchase?

The price is 40.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 29.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Onsite Support Add-On Lenovo 4 Year?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/2009746/51369536_large.webp