# On-site Support Lenovo 5 Year Add-On 1 license(s) 5 year(s)

**URL:** https://aio.lv/en/product--lenovo-5ws0v08568--2009797
**Data updated:** 2025-12-29 10:33 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0V08568
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 134.49 €
**Prices and availability valid until:** 2026-07-22 23:59
**Price without VAT (21%):** 111.15 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0v08568--2009797

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 29.06.2026 | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

Lenovo 5 Year Onsite Support (Add-On) provides comprehensive on-site assistance for your devices. This service includes 1 license for a duration of 5 years, ensuring prompt support and repairs at your location. Ideal for businesses that require minimal downtime and quick resolutions to technical issues. With Lenovo's reliable service, you can maintain productivity and peace of mind.

## Long description

Lenovo 5 Year Onsite Support (Add-On) is an extension service that provides on-location repair and technical assistance for eligible Lenovo devices. This add-on must match the base warranty length; if the base warranty is shorter than this add-on you must purchase a warranty extension to align terms. The service includes one license for five years and delivers technician visits, remote problem determination and use of Lenovo-qualified parts to restore device functionality at your premises.
Advantages
This onsite service reduces unplanned maintenance costs and helps accurately budget equipment expenses. Lenovo-trained technicians perform remote diagnostics and, when required, onsite repairs or exchanges using Lenovo-qualified parts. Customers benefit from faster access to technical help, higher first-time fix rates and reduced downtime compared with depot-only coverage, while freeing IT staff to focus on critical tasks.
Suitable for
 Businesses that need minimal device downtime
 Offices and sites where repairs should be performed at customer location
 Environments that require predictable support costs and fixed-term coverage
 Teams that benefit from Lenovo-trained technicians and qualified replacement parts
Key specifications
 Product name: On-site Support Lenovo 5 Year Add-On
 Brand: Lenovo
 MPN: 5WS0V08568
 Type: On-site service (add-on)
 Duration: 5 year(s) — 1 license
 On-site support: Yes
How to use
When a problem occurs, Lenovo will perform initial remote problem determination with your assistance to identify whether the issue lies with the covered Lenovo device, other equipment, or installed software. If the device is confirmed failing and cannot be fixed remotely or with a customer-replaceable unit (CRU) or software update, Lenovo will schedule an onsite visit at a mutually agreed date and time. Provide a suitable, clean and well-lit working area for disassembly and reassembly. The technician will repair or exchange the failing unit and verify functionality.
Usage recommendations
Ensure the add-on matches the base warranty period before purchase. Keep device serial numbers and purchase documentation available during support interactions, and provide a clear workspace to accelerate repairs. If the base warranty is shorter than this add-on, purchase a warranty extension to align coverage.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Onsite Support |
| Number of years | 5 year(s) |
| On-site support | Yes |
| License quantity | 1 |
| Service included | Parts |
| Product type | Upgrade |

## FAQ

### How much does the On-site Support Lenovo 5 Year Add-On cost, and is it available for purchase?

The price is 134.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 29.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can On-site Support Lenovo 5 Year Add-On be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Support Lenovo 5 Year Add-On?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/2009797/15895959_large.webp