# On-site Support Lenovo 2 Year Premier Support 24x7 24h Response

**URL:** https://aio.lv/en/product--lenovo-5ws0w84293--6092213
**Data updated:** 2025-12-30 06:03 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0W84293
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 119.49 €
**Prices and availability valid until:** 2026-08-03 23:59
**Price without VAT (21%):** 98.75 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0w84293--6092213

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 13.07.2026 | 1.89 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

Lenovo 2 Year Premier Support offers on-site service with 24x7 availability and a 24-hour response time. Ideal for businesses needing reliable support.

## Long description

Lenovo Premier Support provides direct access to skilled Lenovo technicians who deliver advanced hardware and software support. This service offers end-to-end case management, faster first-time resolution, and a direct line to experienced troubleshooters to keep systems operating efficiently. The offering includes on-site support options and prioritized parts handling to minimize downtime.
Advantages
Premier Support gives IT teams and end users a dedicated support experience with 24x7 access to advanced-level technicians and a single point of contact for escalation and case management. The service emphasizes first-time fixes, provides next-business-day onsite repair and prioritized parts, and includes proactive technical account management with regular reporting.
Suitable for
Businesses requiring 24x7 technical support and rapid response
Organizations that need on-site repair and prioritized parts replacement
IT teams seeking to offload routine support and focus on strategic projects
Users of Lenovo ThinkVision monitors who need advanced-level troubleshooting
Key specifications
Service name: Lenovo Premier Support
Coverage: Advanced hardware and OEM software support
Availability: 24 x 7 x 365
Response: 24-hour response / next-business-day onsite repair (where applicable)
Service term example: 2 Year Premier Support (On-site)
Single point of contact: Dedicated phone number and Technical Account Manager (TAM)
How to use
Contact the dedicated Premier Support phone number provided with your service to open a case. A technician will perform advanced troubleshooting, manage the case end to end, and escalate as needed via your assigned Technical Account Manager. If onsite repair or parts replacement are required and covered by the service, Lenovo will coordinate next-business-day onsite labor and prioritized parts delivery.
Usage recommendations
Purchase Premier Support for environments where minimizing downtime is critical, where IT should focus on innovation rather than routine troubleshooting, and for users who require fast, prioritized service—including support for Lenovo ThinkVision monitors and related software and drivers.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Premier Support |
| Number of years | 2 year(s) |
| On-site support | Yes |
| License quantity | 1 |
| Service included | Parts |
| Service time (hours x days) | 24x7x365 |
| Response time | 24 |
| Phone support | Yes |
| Product type | Upgrade |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the On-site Support Lenovo 2 Year Premier Support cost, and is it available for purchase?

The price is 119.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can On-site Support Lenovo 2 Year Premier Support be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site Support Lenovo 2 Year Premier Support?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/6092213/59411154_large.webp