# Support Service Lenovo 4 Year Premier Support With Onsite 5WS0W86619

**URL:** https://aio.lv/en/product--lenovo-5ws0w86619--2117758
**Data updated:** 2025-12-29 10:38 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0W86619
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 317.49 €
**Prices and availability valid until:** 2026-07-24 23:59
**Price without VAT (21%):** 262.39 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0w86619--2117758

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

Lenovo 4 Year Premier Support With Onsite provides comprehensive technical support and onsite service for your Lenovo devices. Enjoy priority access to expert technicians, faster response times, and hassle-free repairs. This service ensures your business continuity with minimal downtime, allowing you to focus on your work without worrying about device issues.

## Long description

Lenovo Premier Support is a four-year advanced support service with onsite coverage that gives your organization priority access to Lenovo’s experienced technicians for hardware and OEM software issues. The service combines 24/7 access to an expert support center, single-point case management, and faster first-time resolution to minimize downtime and maintain device productivity.
Advantages
Premier Support provides advanced-level technicians, end-to-end case and escalation management, and a dedicated phone line without phone-menu navigation. The offering includes next-business-day onsite labor and parts prioritization, proactive Technical Account Manager (TAM) support with personalized recommendations and quarterly reporting, and prioritized monitor replacement through Lenovo Advanced Exchange when warranty replacement is needed.
Suitable for
Businesses that require prioritized, enterprise-grade technical support
IT teams that want to offload routine support and focus on strategic projects
Organizations needing 24/7 access to advanced troubleshooting and faster resolution
Deployments where next-business-day onsite service and parts prioritization reduce downtime
Key specifications
Service name: Lenovo Premier Support
Duration: 4 year(s)
On-site support: Yes (next-business-day onsite labor)
Coverage: Hardware and OEM software support
Support availability: 24 x 7 x 365
Single point of contact: Technical Account Manager (TAM) and Premier Support Center
How to use
Purchase the Lenovo 4 Year Premier Support With Onsite (MPN 5WS0W86619) for covered devices. When a hardware or OEM software issue occurs, contact the dedicated Premier Support phone number to open a case; the TAM will act as a single point of contact for escalation and case management. For monitor issues, request technical assistance from the Premier Support team and, if required, a prioritized Advanced Exchange replacement will be arranged with next-business-day delivery.
Usage recommendations
Assign the Premier Support service to mission-critical devices and share the dedicated contact information with IT staff and end users so incidents are routed directly to the Premier Support Center; this helps maximize first-time fixes and minimizes operational disruption.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Premium Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Support Service Lenovo 4 Year Premier Support With Onsite cost, and is it available for purchase?

The price is 317.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Support Service Lenovo 4 Year Premier Support With Onsite be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2117758/7736637_large.webp