# Onsite Support Add-On Lenovo 3 Year 5WS0W86640

**URL:** https://aio.lv/en/product--lenovo-5ws0w86640--2117773
**Data updated:** 2025-12-29 10:38 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0W86640
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 88.49 €
**Prices and availability valid until:** 2026-07-25 23:59
**Price without VAT (21%):** 73.13 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0w86640--2117773

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

Lenovo 3 Year Onsite Support Add-On provides comprehensive service for your device. Enjoy peace of mind with expert technicians available to assist you on-site, ensuring minimal downtime. This service covers hardware repairs and replacements, allowing you to focus on your work without interruptions. Ideal for businesses that rely on their technology for daily operations.

## Long description

Onsite Support Add-On Lenovo 3 Year (MPN: 5WS0W86640) is an add-on service that extends onsite repair coverage for a Lenovo device. This add-on must match the length of the base warranty; if the existing warranty is shorter than the add-on term, a warranty extension must be purchased to align durations. The service provides Lenovo-trained technicians, Lenovo-qualified parts, and onsite troubleshooting, repair or exchange at your location to reduce downtime and maintain system availability.
Advantages
The onsite add-on reduces unplanned maintenance costs by avoiding higher out-of-warranty repair fees and enables fixed-term, fixed-cost budgeting for equipment expenses. It shortens downtime through faster access to technical support with higher first-time fix rates and lower wait and abandon rates compared with standard alternatives. Onsite support preserves IT resources by allowing Lenovo technicians to diagnose and resolve hardware faults at customer premises, eliminating the delays associated with depot repairs.
Suitable for
Businesses that require rapid repair and minimal downtime for Lenovo PCs
Organizations needing predictable maintenance costs and easier budgeting
IT teams that prefer onsite hardware troubleshooting and repairs
Locations where depot shipping would cause unacceptable system unavailability
Key specifications
Service type: Onsite Support Add-On
Duration: 3 year(s)
On-site support: Yes
Manufacturer/Brand: Lenovo
MPN: 5WS0W86640
How to use
Purchase this add-on together with a base warranty of equal or greater length. When a fault occurs, Lenovo performs an initial remote problem determination with the customer to identify whether the issue is hardware, software or related to other devices. If the problem requires onsite intervention and the machine is covered, Lenovo will schedule a mutually agreed date and time for a technician visit to repair or exchange the failing machine and verify functionality. Provide a clean, well-lit workspace to allow disassembly and reassembly.
Usage recommendations
Ensure the add-on term matches the base warranty length before purchase. Keep system serial numbers and purchase documentation available to speed service initiation, and maintain a suitable onsite working area for technician access.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Onsite Support |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Product type | Upgrade |

## FAQ

### How much does the Onsite Support Add-On Lenovo 3 Year 5WS0W86640 cost, and is it available for purchase?

The price is 88.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 350 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Onsite Support Add-On Lenovo 3 Year 5WS0W86640 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Onsite Support Add-On Lenovo 3 Year 5WS0W86640?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

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