# Onsite Support Add-On Lenovo 4 Year 5WS0W86646

**URL:** https://aio.lv/en/product--lenovo-5ws0w86646--2117779
**Data updated:** 2025-12-29 10:38 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0W86646
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 231.49 €
**Prices and availability valid until:** 2026-08-14 23:59
**Price without VAT (21%):** 191.31 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0w86646--2117779

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Friday | free |
| Pickup points | 22.07.2026 | 1.89 EUR |
| Courier delivery to door | 22.07.2026 | 4.99 EUR |

## Summary description

Lenovo 4 Year Onsite Support (Add-On) provides comprehensive service coverage for your Lenovo devices. With this add-on, you receive professional support directly at your location for four years, ensuring minimal downtime and quick resolution of issues. Ideal for businesses that rely on their technology, this service enhances productivity and peace of mind.

## Long description

Onsite Support Add-On Lenovo 4 Year (MPN: 5WS0W86646) is an add-on service that extends onsite repair coverage for Lenovo devices for four years. This product is an addition to an existing warranty and must match the length of the base warranty; if the base warranty is shorter than the add-on term, a warranty extension must be purchased. The service provides Lenovo-trained technicians, Lenovo-qualified parts and onsite troubleshooting and repair to reduce equipment downtime and support business continuity.
Advantages
This add-on reduces unplanned maintenance expenses and enables predictable budgeting for equipment support costs. It shortens downtime through onsite interventions and higher first-time fix rates, and it preserves IT resources by allowing Lenovo support to handle hardware repairs. Compared with depot repair, onsite coverage eliminates the need to ship the PC to a repair center, avoiding typical out-of-warranty repair delays and minimizing the time the device is unavailable.
Suitable for
Businesses that require minimal downtime for desktop and workstation devices
IT teams seeking to outsource hardware repairs to Lenovo-trained technicians
Environments where rapid onsite response is preferable to depot repair
Key specifications
Brand: Lenovo
Model / MPN: 5WS0W86646
Service type: Onsite Support (add-on)
Duration: 4 year(s)
On-site support: Yes
How to use
Purchase this add-on alongside or after a qualifying Lenovo base warranty. Ensure the add-on term matches the base warranty length or acquire a warranty extension if required. When an issue occurs, Lenovo will perform an initial remote problem determination with the customer to identify whether the fault is with the Lenovo device, other hardware, or installed software. If the device is determined to be failing and cannot be fixed remotely or with customer-replaceable units (CRUs), a service technician will be scheduled to visit your location at a mutually agreed date and time to repair or exchange the failing machine and verify functionality. Provide a clean, well-lit working area suitable for disassembly and reassembly.
Usage recommendations
Keep the base warranty and this add-on synchronized in duration; maintain up-to-date system information and be prepared to provide access and a suitable workspace to the technician to ensure efficient onsite service.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Onsite Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Product type | Upgrade |

## FAQ

### How much does the Onsite Support Add-On Lenovo 4 Year 5WS0W86646 cost, and is it available for purchase?

The price is 231.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Friday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Onsite Support Add-On Lenovo 4 Year 5WS0W86646 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Onsite Support Add-On Lenovo 4 Year 5WS0W86646?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/2117779/15904522_large.webp