# Support Service Lenovo 5 Year Premier Support With Onsite 5WS0W86655

**URL:** https://aio.lv/en/product--lenovo-5ws0w86655--2117787
**Data updated:** 2025-12-29 10:38 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0W86655
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 416.49 €
**Prices and availability valid until:** 2026-08-01 23:59
**Price without VAT (21%):** 344.21 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0w86655--2117787

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 09.07.2026 | 1.89 EUR |
| Courier delivery to door | 09.07.2026 | 4.99 EUR |

## Summary description

Lenovo 5 Year Premier Support With Onsite provides comprehensive technical support and on-site service for your Lenovo products. This service ensures quick response times, expert assistance, and hassle-free repairs, allowing you to focus on your work without interruptions. Ideal for businesses that require reliable support, it covers hardware and software issues, ensuring your systems remain operational and efficient.

## Long description

Lenovo Premier Support provides direct access to experienced Lenovo technicians for advanced hardware and software assistance. This 5-year Premier Support with onsite service (MPN 5WS0W86655) combines dedicated technical troubleshooting, case management, and prioritized parts and repairs to minimize downtime and keep systems running efficiently.
Advantages
Premier Support offers advanced-level technicians, end-to-end case and escalation management, and faster first-time resolution. The service includes a dedicated phone number with no phone-tree navigation, 24x7x365 access to the Premier Support Center, prioritized parts and next-business-day onsite labor, and support for hardware and OEM software. Technical Account Managers provide proactive relationship and escalation handling plus personalized recommendations and quarterly reporting.
Suitable for
IT departments seeking to reduce operational load and speed problem resolution
Businesses that require guaranteed onsite support and fast parts replacement
Organizations that need a single point of contact for case and escalation management
Key specifications
Product: Lenovo Premier Support with Onsite (MPN 5WS0W86655)
Duration: 5 year(s)
On-site support: Yes (next-business-day onsite labor available)
Support coverage: Hardware and OEM software
Availability: 24 x 7 x 365 access to Premier Support Center
How to use
Contact the dedicated Premier Support phone number to open a case; a skilled technician will triage and troubleshoot your issue. For escalations or ongoing account needs, work with your assigned Technical Account Manager who will coordinate case handling, provide recommendations, and deliver quarterly reports. If onsite repair is required, Premier Support will prioritize parts and schedule next-business-day onsite labor where available.
Usage recommendations
Register the service and record the dedicated contact details in your IT runbook. Use Premier Support for routine escalation of complex issues and to free internal teams to focus on innovation and revenue-generating projects.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Premium Support |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Support Service Lenovo 5 Year Premier Support With Onsite cost, and is it available for purchase?

The price is 416.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 350 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Support Service Lenovo 5 Year Premier Support With Onsite be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2117787/7736579_large.webp