# Onsite Support Add-On Lenovo 4 Year 5WS0W86661

**URL:** https://aio.lv/en/product--lenovo-5ws0w86661--2117793
**Data updated:** 2025-12-29 10:38 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0W86661
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 189.49 €
**Prices and availability valid until:** 2026-08-09 23:59
**Price without VAT (21%):** 156.60 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0w86661--2117793

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 17.07.2026 | 1.89 EUR |
| Courier delivery to door | 17.07.2026 | 4.99 EUR |

## Summary description

Lenovo 4 Year Onsite Support Add-On provides extended service coverage for your Lenovo devices. This plan includes on-site repairs, ensuring minimal downtime and quick resolution of issues. With a duration of 4 years, it offers peace of mind and reliable support for your technology needs.

## Long description

Onsite Support Add-On Lenovo 4 Year (5WS0W86661) is an add-on service that extends onsite repair coverage for Lenovo devices. This service must match the length of the base warranty; if the existing warranty is shorter than the add-on term, a warranty extension must be purchased. The add-on provides on-location troubleshooting and repair carried out by Lenovo-trained technicians using Lenovo-qualified parts to restore device functionality and reduce downtime.
Advantages
The onsite add-on reduces unplanned maintenance costs by avoiding higher out-of-warranty repair fees and enables predictable budgeting for equipment expenses. It shortens downtime and increases hardware availability by delivering on-location repairs instead of depot shipment. Lenovo-trained technicians and authorized parts improve first-time fix rates and lower call hold and abandonment times compared with standard support.
Suitable for
Businesses that require minimized PC downtime and fast on-site repairs
IT teams that need predictable maintenance costs and simplified budgeting
Users with mission-critical Lenovo systems where rapid on-site response is important
Key specifications
Product name: Onsite Support Add-On Lenovo 4 Year
Manufacturer part number (MPN): 5WS0W86661
Duration: 4 year(s)
On-site support: Yes
How to use
Purchase the add-on matching your device's base warranty length or buy a warranty extension if needed. When an issue occurs, Lenovo performs initial remote problem determination with the customer. If the fault is confirmed as a failing Lenovo machine and cannot be resolved remotely or via CRU/software updates, a technician will be scheduled to visit the customer's location at an agreed date and time. You must provide a suitable, clean and well-lit workspace to allow disassembly and reassembly of the device. The technician will repair or exchange the failing machine on site and verify functionality.
Usage recommendations
Ensure the add-on term matches the base warranty period; keep device serial numbers and purchase documentation available when requesting service to speed up remote diagnostics and onsite scheduling.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Onsite Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Product type | Upgrade |

## FAQ

### How much does the Onsite Support Add-On Lenovo 4 Year 5WS0W86661 cost, and is it available for purchase?

The price is 189.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 350 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Onsite Support Add-On Lenovo 4 Year 5WS0W86661 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Onsite Support Add-On Lenovo 4 Year 5WS0W86661?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/2117793/15904534_large.webp