# Support Service Lenovo 5 Year Premier Support With Onsite 5WS0W86668

**URL:** https://aio.lv/en/product--lenovo-5ws0w86668--2117799
**Data updated:** 2025-12-29 10:38 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0W86668
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 141.49 €
**Prices and availability valid until:** 2026-07-25 23:59
**Price without VAT (21%):** 116.93 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0w86668--2117799

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 03.07.2026 | 1.89 EUR |
| Courier delivery to door | 03.07.2026 | 4.99 EUR |

## Summary description

Lenovo 5 Year Premier Support with Onsite provides comprehensive technical support and assistance for your Lenovo devices. This service includes priority access to Lenovo's expert technicians, onsite support for hardware issues, and advanced troubleshooting. Enjoy peace of mind knowing that your devices are covered for five years, ensuring minimal downtime and maximum productivity.

## Long description

Lenovo Premier Support with Onsite (5-year) provides direct access to experienced Lenovo technicians for comprehensive hardware and software assistance. This service combines advanced troubleshooting, prioritized parts and next-business-day onsite labor to reduce downtime and keep devices operating efficiently. It is designed to give IT teams a single point of contact for case and escalation management while delivering faster, first-time resolutions across Lenovo systems and supported OEM software.
Advantages
Premier Support offers advanced-level technicians available 24 x 7 x 365 via a dedicated phone number without phone-tree menus, end-to-end case management, and proactive Technical Account Manager (TAM) services. The plan includes prioritized parts, next-business-day onsite labor, and quarterly reporting for visibility and accountability. For monitors, the service extends to configuration, display settings, multi-monitor interoperability and prioritized Advanced Exchange replacement when a warrantied unit needs swapping.
Suitable for
Companies seeking prioritized, enterprise-grade technical support for Lenovo devices
IT teams that need a single point of contact for case and escalation management
Environments requiring next-business-day onsite repair and parts prioritization
Organizations using Lenovo ThinkVision monitors requiring advanced-level troubleshooting and prioritized replacement
Key specifications
Service name: Lenovo Premier Support With Onsite
Duration: 5 year(s)
On-site support: Yes (next-business-day onsite labor)
Support availability: 24 x 7 x 365
Single point of contact and Technical Account Manager (TAM) included
How to use
Contact the dedicated Premier Support phone number to open a case; there is no automated phone-tree menu. Provide device and case details to the technician or your assigned TAM for end-to-end case handling and escalation management. For hardware faults that require a field visit, Premier Support dispatches next-business-day onsite labor and can prioritize replacement parts or use Advanced Exchange for warrantied monitors when applicable.
Usage recommendations
Register covered devices and maintain up-to-date warranty and serial number information to ensure prompt identification and faster service. Use the TAM for proactive reviews and quarterly reports to align support scope with business priorities and reduce recurring incidents.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Premium Support |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Support Service Lenovo 5 Year Premier Support cost, and is it available for purchase?

The price is 141.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Support Service Lenovo 5 Year Premier Support be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2117799/52193636_large.webp