# Onsite Support Add-On Lenovo 3 Year 5WS0W86669

**URL:** https://aio.lv/en/product--lenovo-5ws0w86669--2117800
**Data updated:** 2025-12-29 10:38 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0W86669
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 130.99 €
**Prices and availability valid until:** 2026-08-18 23:59
**Price without VAT (21%):** 108.26 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0w86669--2117800

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 27.07.2026 | 1.79 EUR |
| Courier delivery to door | 27.07.2026 | 4.99 EUR |

## Summary description

Lenovo 3 Year Onsite Support Add-On provides comprehensive support for your Lenovo devices. With this service, you receive on-site assistance from certified technicians, ensuring minimal downtime. This add-on extends your warranty coverage by three years, allowing for repairs and maintenance at your location. Ideal for businesses and individuals who require reliable support for their technology.

## Long description

Onsite Support Add-On Lenovo 3 Year (5WS0W86669) extends warranty coverage by three years and provides on-site assistance from Lenovo-trained technicians. This add-on must match the length of the base warranty; if the existing warranty is shorter than the add-on term, a warranty extension must be purchased to align durations. The service delivers repair or exchange of a failing Lenovo machine at your location after initial remote problem determination and verification.
Advantages
This onsite service reduces downtime by enabling repairs at your premises and avoids the delays associated with depot repairs. Service is performed by Lenovo-trained technicians using Lenovo qualified parts and follows Lenovo processes to verify functionality after repair or exchange. The add-on supports predictable budgeting by fixing service costs for the covered period and helps save internal IT time by providing direct technical support and faster first-time fix rates.
Suitable for
 Businesses that require minimized downtime for desktops and workstations
 IT teams seeking to reduce time spent on hardware repairs
 Users who need on-site repairs rather than depot shipping
 Organizations requiring predictable service costs and fixed-term coverage
Key specifications
 Product name: Onsite Support Add-On Lenovo 3 Year
 Manufacturer part number (MPN): 5WS0W86669
 Coverage length: 3 year(s)
 On-site support: Yes
 Service type: Warranty upgrade to onsite repair (requires matching warranty term)
How to use
Purchase the add-on that matches the length of your base warranty. When an issue occurs, Lenovo performs an initial problem determination remotely with a service representative to identify whether the fault is with the Lenovo machine, other devices, or software. If the problem cannot be resolved remotely or via customer-replaceable unit (CRU) or software/BIOS update, a technician will be scheduled to visit your location at a mutually agreed date and time to repair or exchange the failing machine and verify functionality. Provide a clean, well-lit working area large enough for disassembly and reassembly.
Usage recommendations
Ensure the add-on term matches your base warranty before purchase. Keep system serial numbers and purchase documentation available for faster service verification. Prepare a suitable working area on-site and coordinate availability for the agreed technician visit to minimize additional delays.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Onsite Support |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Product type | Upgrade |

## FAQ

### How much does the Onsite Support Add-On Lenovo 3 Year 5WS0W86669 cost, and is it available for purchase?

The price is 130.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Onsite Support Add-On Lenovo 3 Year 5WS0W86669 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Onsite Support Add-On Lenovo 3 Year 5WS0W86669?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/2117800/15904542_large.webp