# Premier Support Service Lenovo 4 Year Onsite 5WS0W86673

**URL:** https://aio.lv/en/product--lenovo-5ws0w86673--2117804
**Data updated:** 2025-12-29 10:38 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0W86673
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 86.99 €
**Prices and availability valid until:** 2026-08-10 23:59
**Price without VAT (21%):** 71.89 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0w86673--2117804

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 20.07.2026 | 1.89 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

Lenovo 4 Year Premier Support offers comprehensive onsite assistance, ensuring quick resolution of hardware and software issues. With direct access to advanced technical support, customers benefit from faster response times and priority service. This service is ideal for businesses that require minimal downtime and reliable support for their Lenovo devices.

## Long description

Lenovo Premier Support Service (4 Year Onsite) provides direct access to advanced-level Lenovo technicians for comprehensive hardware and OEM software support and end-to-end case management. This service is designed to reduce downtime and simplify IT operations by offering prioritized parts, next-business-day onsite labor, and a dedicated single point of contact for escalation and case tracking. The offering covers proactive account management through Technical Account Managers (TAMs) and 24x7 access to the Premier Support Center for rapid technical assistance.
Advantages
Premier Support combines advanced troubleshooting by experienced technicians with faster first-time resolution metrics, a dedicated phone number without phone-tree menus, and prioritized handling of parts and warranty replacements. The service includes proactive relationship and escalation management from TAMs, quarterly reporting, and next-business-day onsite repair for covered issues, helping to minimize system downtime and maintain business continuity.
Suitable for
Business environments requiring reduced downtime and prioritized service
IT teams seeking to offload routine support and focus on strategic projects
Organizations using Lenovo devices that need onsite hardware and OEM software support
Key specifications
Service name: Premier Support Service Lenovo 4 Year Onsite
MPN: 5WS0W86673
Coverage length: 4 year(s)
On-site support: Yes (next-business-day onsite labor)
Support scope: Hardware and OEM software support, case & escalation management
Support access: Premier Support Center available 24x7x365, dedicated phone number
Additional features: Technical Account Manager (TAM), parts prioritization, Advanced Exchange for eligible monitor replacements
How to use
Purchase the Premier Support Service linked to the device serial number or service contract. Contact the Premier Support Center via the dedicated phone number or the provided support portal to open a case. A single point of contact will manage the case lifecycle and escalate as needed. For onsite issues, arrange the technician visit through the case manager; replacement parts and Advanced Exchange processes are coordinated by the support team according to the service terms.
Usage recommendations
Register covered devices and maintain accurate contact and warranty information to ensure rapid validation and activation of Premier Support benefits. Use the TAM for proactive planning and quarterly reviews to align support resources with operational priorities.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Premium Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Premier Support Service Lenovo 4 Year 5WS0W86673 cost, and is it available for purchase?

The price is 86.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Premier Support Service Lenovo 4 Year 5WS0W86673 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2117804/7736545_large.webp