# Support Service Lenovo 4 Year Premier Support With Onsite 5WS0W86674

**URL:** https://aio.lv/en/product--lenovo-5ws0w86674--2117805
**Data updated:** 2025-12-29 10:38 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0W86674
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 216.49 €
**Prices and availability valid until:** 2026-08-08 23:59
**Price without VAT (21%):** 178.92 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0w86674--2117805

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 17.07.2026 | 1.89 EUR |
| Courier delivery to door | 17.07.2026 | 4.99 EUR |

## Summary description

Lenovo 4 Year Premier Support With Onsite provides comprehensive support for your Lenovo devices. Enjoy priority access to expert technicians, onsite service for hardware issues, and hassle-free resolution of technical problems. This service ensures minimal downtime and maximum productivity, making it ideal for businesses and professionals who rely on their technology.

## Long description

Lenovo Premier Support (4 Year Premier Support With Onsite, MPN 5WS0W86674) delivers priority access to advanced-level Lenovo technicians for comprehensive hardware and OEM software assistance. This service combines 24x7 technical support, a single point of contact for end-to-end case and escalation management, and next-business-day onsite service and parts prioritization to minimize downtime and maintain productivity.
Advantages
Premier Support offers advanced technical expertise, faster first-time resolution, and end-to-end case management through a dedicated phone line without phone-tree menus. The service includes proactive Technical Account Manager (TAM) engagement, robust quarterly reporting, and prioritized parts and onsite labor to reduce operational disruptions and simplify IT support for businesses.
Suitable for
Small and medium businesses needing prioritized hardware and software support
IT teams seeking to offload routine support tasks to specialized technicians
Enterprises requiring 24x7 advanced troubleshooting and escalation management
Organizations wanting next-business-day onsite repairs and parts prioritization
Key specifications
Service type: Lenovo Premier Support
Duration: 4 year(s)
On-site support: Yes (next-business-day onsite labor)
Coverage: Hardware and OEM software support
Support availability: 24 x 7 x 365
Single point of contact: Yes (Technical Account Manager option)
MPN: 5WS0W86674
How to use
Purchase the Lenovo 4 Year Premier Support with Onsite using the product MPN 5WS0W86674 and register the service to associate it with your Lenovo device. Use the dedicated phone number to contact Premier Support for advanced troubleshooting, case creation, and escalation management. For hardware issues requiring a technician visit, report the issue via the support contact and schedule next-business-day onsite service. Work with your assigned Technical Account Manager for proactive reviews and reporting.
Usage recommendations
Register the service immediately after purchase and maintain accurate device and contact information to ensure rapid access to support. Utilize the TAM for periodic reviews to align support priorities with business needs and to reduce recurring incidents by addressing root causes.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Premium Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Support Service Lenovo 4 Year Premier Support With Onsite cost, and is it available for purchase?

The price is 216.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 350 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Support Service Lenovo 4 Year Premier Support With Onsite be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2117805/7736543_large.webp