# Support Service Lenovo 3 Year Premier Support With Onsite 5WS0W86701

**URL:** https://aio.lv/en/product--lenovo-5ws0w86701--2117827
**Data updated:** 2025-12-29 10:38 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0W86701
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 175.49 €
**Prices and availability valid until:** 2026-07-23 23:59
**Price without VAT (21%):** 145.03 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0w86701--2117827

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

Lenovo 3 Year Premier Support With Onsite 5WS0W86701 offers comprehensive technical support and onsite service. Enjoy priority access to Lenovo's expert technicians, ensuring quick resolution of issues. This service includes hardware and software support, minimizing downtime and enhancing productivity for your business.

## Long description

Lenovo 3 Year Premier Support With Onsite (5WS0W86701) delivers advanced-level technical assistance and on-site service for hardware and OEM software. The service provides a direct line to experienced Lenovo technicians, end-to-end case management, and prioritized parts and next-business-day onsite labor to reduce downtime and maintain operational efficiency.
Advantages
This support package offers fast, first-time resolution through senior-level troubleshooters and a dedicated Premier Support Center available 24 x 7 x 365. Customers receive a single point of contact for case and escalation management, proactive Technical Account Manager (TAM) engagement with quarterly reporting, and VIP treatment including prioritized parts and next-business-day onsite repair where applicable.
Suitable for
Businesses that require prioritized hardware and software support
IT teams seeking to offload routine support tasks and focus on strategic projects
Organizations that need guaranteed on-site response and faster parts replacement
Customers using Lenovo systems and ThinkVision monitors requiring advanced-level assistance
Key specifications
Service name: Lenovo Premier Support With Onsite
MPN: 5WS0W86701
Duration: 3 year(s)
On-site support: Yes (next-business-day onsite labor where applicable)
Availability: 24 x 7 x 365 Premier Support Center
How to use
Contact the dedicated Premier Support phone number provided with your service contract to open a case; there is no phone tree menu to navigate. Your case will be handled by an advanced-level technician and managed end-to-end, with escalation routed through your Technical Account Manager when required. For warrantied monitor replacements or hardware swaps, Lenovo Advanced Exchange may be used to deliver prioritized replacement parts the next business day.
Usage recommendations
Maintain an active service contract number and provide clear system and configuration details when contacting support to accelerate diagnosis and resolution. Use the Technical Account Manager for proactive reviews and to prioritize critical assets for faster parts and onsite response.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Premium Support |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Support Service Lenovo 3 Year Premier Support With Onsite cost, and is it available for purchase?

The price is 175.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 350 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Support Service Lenovo 3 Year Premier Support With Onsite be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2117827/7736499_large.webp