# Support Service Lenovo 4 Year Premier Support With Onsite 5WS0W86713

**URL:** https://aio.lv/en/product--lenovo-5ws0w86713--2117838
**Data updated:** 2025-12-29 10:38 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0W86713
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 76.49 €
**Prices and availability valid until:** 2026-08-11 23:59
**Price without VAT (21%):** 63.21 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0w86713--2117838

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 20.07.2026 | 1.89 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

Lenovo 4 Year Premier Support With Onsite offers comprehensive support for your Lenovo devices. Enjoy priority access to expert technicians, 24/7 assistance, and onsite service for hardware repairs. This service ensures minimal downtime and quick resolutions, enhancing your productivity and peace of mind. Ideal for businesses and professionals who rely on their devices for critical tasks.

## Long description

Lenovo Premier Support provides direct access to skilled technicians offering advanced hardware and software support. The service includes 24x7 availability to experienced troubleshooters, end-to-end case management, and prioritized handling to reduce downtime and keep devices operating efficiently. This 4-year Premier Support with onsite cover combines remote technical expertise with next-business-day onsite labor and prioritized parts for timely repairs.
Advantages
Premier Support delivers advanced-level technical assistance without scripts, measured on first-time resolution to ensure prompt and accurate fixes. Customers receive a dedicated phone number with no phone-tree navigation, a single point of contact for case and escalation management, and access to Technical Account Managers (TAMs) who provide proactive relationship management and quarterly reporting. For warrantied devices, prioritized parts and next-business-day onsite service minimize productivity interruptions.
Suitable for
 Businesses requiring fast, prioritized hardware and OEM software support
 IT teams that need to offload routine support and focus on strategic projects
 Environments where minimizing downtime is critical (workstations, monitors, servers)
 Organizations that prefer a single point of contact and proactive account management
Key specifications
 Service name: Lenovo Premier Support
 Duration: 4 year(s)
 On-site support: Yes (next-business-day onsite labor)
 Support availability: 24 x 7 x 365 for advanced technical assistance
 Includes: End-to-end case & escalation management, prioritized parts, Technical Account Manager (TAM) services
 MPN: 5WS0W86713
How to use
Contact the dedicated Premier Support phone number provided with your service to open a case. A Premier technician will assess the issue, provide remote troubleshooting and, when necessary, coordinate onsite repair using prioritized parts and next-business-day labor. Your Technical Account Manager can be contacted for escalations, proactive recommendations, and quarterly reports. Keep your service contract and device information available when requesting support to speed case handling.
Usage recommendations
Register devices and keep warranty/service documentation up to date. Use Premier Support for mission-critical systems and monitors where rapid resolution and minimal downtime are priorities. For the best results, engage your TAM for periodic reviews and to align support priorities with business needs.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Premium Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Support Service Lenovo 4 Year Premier Support With Onsite cost, and is it available for purchase?

The price is 76.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Support Service Lenovo 4 Year Premier Support With Onsite be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2117838/7736477_large.webp