# Support Service Lenovo 4 Year Premier Support With Onsite 5WS0W86716

**URL:** https://aio.lv/en/product--lenovo-5ws0w86716--2117840
**Data updated:** 2025-12-29 10:38 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0W86716
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 216.49 €
**Prices and availability valid until:** 2026-07-24 23:59
**Price without VAT (21%):** 178.92 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0w86716--2117840

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

Lenovo 4 Year Premier Support with Onsite service provides comprehensive assistance for your Lenovo devices. Enjoy priority access to expert technicians, fast response times, and onsite support to minimize downtime. This service covers hardware repairs, software troubleshooting, and more, ensuring your business runs smoothly without interruptions.

## Long description

Lenovo 4 Year Premier Support with Onsite (MPN 5WS0W86716) provides priority access to advanced-level Lenovo technicians for comprehensive hardware and software support. The service combines 24x7 access to the Premier Support Center, dedicated technical account management, and next-business-day onsite assistance to reduce downtime and maintain device performance for your Lenovo systems.
Advantages
Premier Support delivers end-to-end case management with faster, first-time resolution by experienced engineers who perform advanced troubleshooting without scripts. The service includes a dedicated phone number with no phone-tree navigation, prioritized parts and replacement handling, and quarterly reporting from Technical Account Managers (TAMs) to ensure accountability and visibility for your IT operations.
Suitable for
 Businesses that require fast, prioritized hardware and OEM software support
 IT teams that need to offload routine support tasks and focus on strategic projects
 Organisations seeking a single point of contact for escalation and case management
 Environments where minimizing system downtime is critical
 Users of Lenovo ThinkVision monitors needing advanced-level monitor support
Key specifications
 Service duration: 4 years
 Service type: Premier Support with Onsite
 Onsite response: Next-business-day onsite labor and prioritized parts (where applicable)
 Support availability: Premier Support Center available 24 x 7 x 365
 Coverage: Hardware and OEM software support; advanced troubleshooting for monitors and systems
 MPN: 5WS0W86716
How to use
Contact the dedicated Premier Support phone number to open a case; you will be connected to an advanced-level technician who will diagnose and resolve issues end to end. Your assigned Technical Account Manager can handle proactive relationship and escalation management, provide personalized recommendations, and supply quarterly reports. If onsite service or parts replacement is required, Lenovo will prioritize delivery and dispatch next-business-day onsite labor according to the service terms.
Usage recommendations
For best results, register your covered devices with Lenovo to enable TAM assignment and ensure accurate entitlement verification; keep system and driver information available when you contact support to speed diagnosis and resolution.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Premium Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Support Service Lenovo 4 Year Premier Support cost, and is it available for purchase?

The price is 216.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 350 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Support Service Lenovo 4 Year Premier Support be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2117840/7736473_large.webp