# Support Service Lenovo 5 Year Premier Support With Onsite 5WS0W86733

**URL:** https://aio.lv/en/product--lenovo-5ws0w86733--2117856
**Data updated:** 2025-12-29 10:38 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0W86733
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 287.99 €
**Prices and availability valid until:** 2026-07-24 23:59
**Price without VAT (21%):** 238.01 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0w86733--2117856

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

Lenovo 5 Year Premier Support With Onsite provides comprehensive technical support, including 24/7 access to expert technicians, priority service, and onsite assistance. This service ensures minimal downtime for your devices, allowing for quick resolutions to any issues that arise. Ideal for businesses that rely on Lenovo products, it enhances productivity and peace of mind with dedicated support.

## Long description

Lenovo 5 Year Premier Support With Onsite (MPN 5WS0W86733) provides direct access to advanced Lenovo technicians for comprehensive hardware and OEM software assistance. The service delivers around‑the‑clock case management and priority handling to minimize downtime and maintain device productivity. It includes a dedicated phone line to the Premier Support Center, next‑business‑day onsite labor and prioritized parts for covered repairs, plus access to Technical Account Managers for proactive relationship and escalation management.
Advantages
Premier Support pairs experienced, advanced‑level technicians with end‑to‑end case management to increase first‑contact resolution rates and reduce escalation cycles. The service offers 24x7 availability, a single point of contact for cases, prioritized parts and next‑business‑day onsite labor, and tailored support through Technical Account Managers with regular reporting. Monitor support is also available with prioritized Advanced Exchange replacement when a warrantied unit must be swapped.
Suitable for
Small and medium businesses seeking reduced IT downtime
Enterprises that require prioritized parts and next‑business‑day onsite repairs
Organizations needing a single point of contact and proactive account management
IT teams that want to offload routine support and focus on strategic projects
Users of Lenovo ThinkVision monitors who need advanced troubleshooting and prioritized replacement
Key specifications
Service name: Lenovo 5 Year Premier Support With Onsite
MPN: 5WS0W86733
Duration: 5 year(s)
On‑site support: Yes (next‑business‑day onsite labor for covered repairs)
Availability: 24 x 7 x 365 Premier Support Center
Coverage: Hardware and OEM software support; advanced monitor support with prioritized Advanced Exchange
Support features: Dedicated phone access, end‑to‑end case & escalation management, Technical Account Manager (TAM) services
How to use
Purchase and register the service under the target Lenovo device using the provided MPN. When an issue arises, contact the dedicated Premier Support phone number to open a case; a single point of contact will handle end‑to‑end case management and escalation. For hardware failures covered by the service, Lenovo will prioritize parts and dispatch next‑business‑day onsite labor where applicable. Technical Account Managers provide ongoing relationship oversight, personalized recommendations and quarterly reporting.
Usage recommendations
Register devices promptly after acquisition and document relevant serial numbers and warranty information to speed case intake. Use the TAM for proactive reviews and quarterly reports to align support with business priorities and reduce recurring incidents.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Premium Support |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Support Service Lenovo 5 Year Premier Support With Onsite cost, and is it available for purchase?

The price is 287.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Support Service Lenovo 5 Year Premier Support With Onsite be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2117856/7736441_large.webp