# Premier Support Service Lenovo 4 Year 5WS0W86734

**URL:** https://aio.lv/en/product--lenovo-5ws0w86734--2117857
**Data updated:** 2025-12-29 10:38 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0W86734
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 147.99 €
**Prices and availability valid until:** 2026-07-24 23:59
**Price without VAT (21%):** 122.31 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0w86734--2117857

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

Lenovo 4 Year Premier Support offers comprehensive assistance with onsite service, ensuring quick resolution of technical issues. Enjoy priority access to expert technicians and 24/7 support, minimizing downtime and maximizing productivity. Ideal for businesses that rely on Lenovo products for critical operations.

## Long description

Lenovo Premier Support Service (4 years) delivers direct access to experienced Lenovo technicians for advanced hardware and software support, including onsite service and prioritized parts. This service provides a single point of contact for end-to-end case and escalation management, 24x7 availability of advanced technical assistance, and next-business-day onsite labor when applicable. The plan covers hardware and OEM software and includes Technical Account Manager (TAM) services for proactive relationship and escalation handling, with periodic reporting to maintain visibility over support activity.
Advantages
Premier Support pairs advanced-level technicians with end-to-end case management to increase first-time resolution rates and reduce downtime. Customers receive prioritized parts, next-business-day onsite labor where offered, and a dedicated phone number without phone-tree navigation. TAMs provide personalized recommendations and quarterly reporting to help align support with business needs.
Suitable for
 Businesses relying on Lenovo systems for critical operations
 IT teams seeking to offload routine support and focus on innovation
 Organisations that require prioritized parts and rapid onsite repairs
 Environments using Lenovo monitors that need advanced-level troubleshooting and prioritized replacement
Key specifications
 Service duration: 4 year(s)
 On-site support: Yes (next-business-day onsite labor where applicable)
 Support availability: 24 x 7 x 365 for Premier Support Center
 Coverage: Hardware and OEM software support
 Single point of contact: Dedicated phone number and TAM assignment
How to use
Contact the dedicated Premier Support phone number or your assigned Technical Account Manager to open a case. Provide device details, serial numbers and a description of the issue; Premier technicians will perform advanced troubleshooting and coordinate parts and onsite labor if required. For monitor-specific issues, request Premier Support for monitors to receive prioritized assistance and, if eligible, Advanced Exchange replacement the next business day.
Usage recommendations
Keep device serial numbers and warranty information readily available, document error messages and steps already taken, and maintain a primary contact within your IT team to streamline escalation and case management.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Premium Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Premier Support Service Lenovo 4 Year 5WS0W86734 cost, and is it available for purchase?

The price is 147.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Premier Support Service Lenovo 4 Year 5WS0W86734 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2117857/7736439_large.webp