# Support Service Lenovo 5 Year Premier Support With Onsite 5WS0W86735

**URL:** https://aio.lv/en/product--lenovo-5ws0w86735--2117858
**Data updated:** 2025-12-29 10:38 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0W86735
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 231.49 €
**Prices and availability valid until:** 2026-07-23 23:59
**Price without VAT (21%):** 191.31 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0w86735--2117858

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

Lenovo 5 Year Premier Support with Onsite provides comprehensive support for your devices. Enjoy priority access to expert technicians, 24/7 assistance, and onsite service for hardware repairs. This service ensures minimal downtime and maximizes productivity, making it ideal for businesses that rely on their technology. With Lenovo's commitment to quality, you can trust that your devices are in good hands.

## Long description

Lenovo Premier Support provides direct access to advanced-level Lenovo technicians for comprehensive hardware and OEM software support. The service offers a dedicated Premier Support Center available 24 x 7 x 365, a single point of contact for end-to-end case and escalation management, and next-business-day onsite labor and prioritized parts to minimize downtime. Technical Account Managers (TAMs) deliver proactive relationship and escalation management plus personalized recommendations and robust quarterly reporting.
Advantages
Premier Support delivers faster, first-time resolution through experienced troubleshooters and end-to-end case management without phone tree menus. Customers receive VIP treatment for IT staff and end users, including a dedicated phone number, prioritized parts, and next-business-day onsite service. The service offloads routine support tasks to an expert team, allowing internal IT to focus on innovation and revenue-generating projects.
Suitable for
Businesses that require 24/7 access to advanced technical support
Organizations seeking to reduce downtime with next-business-day onsite repairs
IT teams that need a single point of contact and proactive account management
Enterprises that prefer prioritized parts and faster replacement for warrantied devices
Key specifications
Service: Lenovo Premier Support
Duration: 5 years (as per product title)
Coverage: Hardware and OEM software support
Support hours: 24 x 7 x 365
Onsite: Next-business-day onsite labor
Response features: Dedicated phone number, single point of contact, end-to-end case & escalation management
Additional: Technical Account Manager (TAM) and prioritized parts
How to use
Contact the dedicated Premier Support phone number or your assigned Technical Account Manager to open a case. Provide device details and a description of the issue; Lenovo’s advanced technicians will perform remote troubleshooting and escalate or schedule next-business-day onsite service when required. For warrantied monitor replacements or prioritized parts requests, indicate the replacement need during case registration to ensure expedited handling.
Usage recommendations
Register devices and maintain accurate asset records with your Technical Account Manager to enable faster troubleshooting and prioritized parts delivery. Use Premier Support for routine issue escalation and to free internal IT resources for strategic initiatives.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Premium Support |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Support Service Lenovo 5 Year Premier Support With Onsite cost, and is it available for purchase?

The price is 231.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 350 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Support Service Lenovo 5 Year Premier Support With Onsite be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2117858/7736437_large.webp