# Support Service Lenovo 5 Year Premier Support With Onsite 5WS0W86752

**URL:** https://aio.lv/en/product--lenovo-5ws0w86752--2117873
**Data updated:** 2025-12-29 10:38 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0W86752
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 458.49 €
**Prices and availability valid until:** 2026-07-23 23:59
**Price without VAT (21%):** 378.92 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0w86752--2117873

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

Lenovo 5 Year Premier Support With Onsite provides comprehensive IT support with direct access to advanced technicians. Enjoy priority service and onsite support, ensuring minimal downtime for your business. This service includes hardware repair, software troubleshooting, and proactive monitoring, tailored to meet your specific needs. Ideal for businesses looking for reliable and efficient support solutions.

## Long description

Lenovo 5 Year Premier Support With Onsite (MPN 5WS0W86752) provides direct access to advanced Lenovo technicians for comprehensive hardware and software support. This service delivers prioritized case handling, next-business-day onsite repairs, and a single point of contact for end-to-end case and escalation management. It covers hardware and OEM software issues and is designed to reduce downtime and keep business systems operating efficiently.
Advantages
Premier Support offers advanced-level technical expertise, faster first-time resolution, and 24x7 availability through a dedicated support center with a direct phone number and no phone-tree navigation. The service includes technical account managers (TAMs) for proactive relationship and escalation management, prioritized parts and next-business-day onsite labor, and robust quarterly reporting for visibility and accountability.
Suitable for
Businesses requiring prioritized, rapid hardware and software support
IT teams that need to offload routine support to focus on innovation
Organizations that require a single point of contact for case management and escalation
Deployments needing next-business-day onsite repairs and parts prioritization
Key specifications
Service name: Lenovo 5 Year Premier Support With Onsite
Manufacturer part number (MPN): 5WS0W86752
Duration: 5 year(s)
On-site support: Yes (next-business-day onsite labor)
Coverage: Hardware and OEM software support
Availability: Premier Support Center 24x7x365
How to use
Purchase and register the service with your device details and MPN. When an issue occurs, contact the dedicated Premier Support phone number to open a case; you will be assigned a single point of contact and, if applicable, a Technical Account Manager (TAM). Provide relevant system information and follow the technician’s guidance for troubleshooting. If onsite service or parts replacement is required, Lenovo will prioritize the service and arrange next-business-day onsite repair or Advanced Exchange according to the warranty terms.
Usage recommendations
Keep device serial numbers and purchase documentation accessible, maintain regular backups before arranging onsite repairs, and use the assigned TAM for proactive reviews and quarterly reporting to maximize service value and minimize downtime.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Premium Support |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Support Service Lenovo 5 Year Premier Support With Onsite cost, and is it available for purchase?

The price is 458.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Support Service Lenovo 5 Year Premier Support With Onsite be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2117873/7736407_large.webp