# Support Service Lenovo 4 Year Premier Support With Onsite 5WS0W86756

**URL:** https://aio.lv/en/product--lenovo-5ws0w86756--2117876
**Data updated:** 2025-12-29 10:38 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0W86756
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 67.49 €
**Prices and availability valid until:** 2026-08-08 23:59
**Price without VAT (21%):** 55.78 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0w86756--2117876

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 17.07.2026 | 1.89 EUR |
| Courier delivery to door | 17.07.2026 | 4.99 EUR |

## Summary description

Lenovo 4 Year Premier Support with Onsite service provides comprehensive technical support, ensuring quick resolution of issues. Enjoy priority access to expert technicians, 24/7 assistance, and onsite service for hardware repairs. This service enhances productivity and minimizes downtime, making it ideal for businesses that rely on Lenovo products.

## Long description

Lenovo Premier Support (4 Year Premier Support With Onsite, MPN 5WS0W86756) delivers direct access to advanced-level Lenovo technicians for comprehensive hardware and OEM software support. This service combines 24x7 availability, a dedicated support channel and end-to-end case management to minimize downtime and keep systems operating efficiently. The offering includes next-business-day onsite labor and prioritized parts to reduce repair time and impact on business operations.
Advantages
Premier Support provides access to senior technicians trained to perform advanced troubleshooting and fast resolution without scripted responses. Customers receive a single point of contact for case and escalation management, proactive Technical Account Manager (TAM) services with personalized recommendations and quarterly reporting, and a dedicated Premier Support Center reachable 24 x 7 x 365. The service emphasizes first-time fixes and offers prioritized replacement parts and next-business-day onsite service where applicable.
Suitable for
Businesses that require reduced system downtime and fast technical resolution
IT teams that need to offload routine support tasks and focus on strategic projects
Organisations using Lenovo hardware and OEM software needing a single point of contact for escalations
Environments where next-business-day onsite repair and parts prioritization are important
Users of Lenovo ThinkVision monitors who want advanced-level support and prioritized replacements
Key specifications
Service name: Lenovo Premier Support
MPN: 5WS0W86756
Duration: 4 year(s)
On-site support: Yes (next-business-day onsite labor where applicable)
Availability: 24 x 7 x 365 Premier Support Center
Support scope: Advanced hardware and OEM software troubleshooting, case & escalation management
Additional services: Technical Account Manager (TAM), quarterly reporting, parts prioritization, Advanced Exchange for covered monitors
How to use
Purchase the Lenovo 4 Year Premier Support With Onsite (5WS0W86756) and register the service to link it with your device serial numbers. Use the dedicated phone number or support channel provided to open cases; your calls are routed directly to Premier technicians without phone-tree navigation. For escalations or account-level coordination, contact your assigned Technical Account Manager. If onsite repair is required, report the issue through the Premier Support Center to initiate next-business-day onsite labor and prioritized parts handling.
Usage recommendations
Register relevant device serial numbers immediately after purchase, keep firmware and drivers up to date to assist troubleshooting, and maintain a single point of contact within your organisation to streamline case handling and escalation with your TAM.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Premium Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Support Service Lenovo 4 Year Premier Support 5WS0W86756 cost, and is it available for purchase?

The price is 67.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2117876/7736401_large.webp