# Premier Support Service Lenovo 4 Year 5WS0W86757

**URL:** https://aio.lv/en/product--lenovo-5ws0w86757--2117877
**Data updated:** 2025-12-29 10:38 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0W86757
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 92.99 €
**Prices and availability valid until:** 2026-08-12 23:59
**Price without VAT (21%):** 76.85 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0w86757--2117877

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 20.07.2026 | 1.89 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

Lenovo 4 Year Premier Support provides comprehensive assistance with priority access to expert technicians. Enjoy onsite support, ensuring minimal downtime for your devices. This service covers hardware repairs and includes advanced troubleshooting, making it ideal for businesses that rely on Lenovo products for their operations. With a commitment to customer satisfaction, Lenovo ensures that your technology remains operational and efficient.

## Long description

Lenovo Premier Support Service (4 years) delivers direct access to advanced technical specialists for comprehensive hardware and OEM software support. The service provides end-to-end case management, prioritized parts and next-business-day onsite labor, and a dedicated support channel to minimize downtime for business-critical Lenovo devices.
Advantages
Premier Support offers access to senior-level technicians who perform advanced troubleshooting without relying on scripted responses. The service includes a dedicated phone number with no phone-tree menus, 24x7x365 availability of the Premier Support Center, a single point of contact for case and escalation management, and the option to add Technical Account Managers (TAMs) for proactive relationship and escalation handling and quarterly reporting.
Suitable for
Businesses that require fast resolution and reduced downtime for Lenovo devices
IT teams looking to offload routine support tasks and focus on strategic projects
Organizations that need prioritized parts and next-business-day onsite support
Users of Lenovo ThinkVision monitors who want advanced-level technical assistance
Key specifications
Service name: Premier Support Service Lenovo 4 Year
MPN: 5WS0W86757
Coverage period: 4 year(s)
On-site support: Yes (next-business-day onsite labor)
Support scope: Hardware and OEM software support, advanced troubleshooting, case & escalation management
Availability: Premier Support Center 24 x 7 x 365, dedicated phone number
How to use
Contact the dedicated Premier Support phone number provided with your service to initiate a case. A senior technician will listen to the issue, perform advanced troubleshooting, and manage the case end to end. If onsite repair is required and covered, next-business-day onsite labor will be arranged and prioritized parts shipment will be coordinated. For ThinkVision monitor support, request monitor-specific assistance to receive configuration, display settings, interoperability, driver and software troubleshooting, or prioritized replacement under warranty if applicable.
Usage recommendations
Register the service details and assign a single administrative contact or Technical Account Manager to streamline escalation and reporting. Use Premier Support for recurring or complex technical issues and for mission-critical devices where minimizing downtime is a priority.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Premium Support |
| Number of years | 4 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Premier Support Service Lenovo 4 Year 5WS0W86757 cost, and is it available for purchase?

The price is 92.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Premier Support Service Lenovo 4 Year 5WS0W86757 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2117877/7736399_large.webp