# Support Service Lenovo 5 Year Premier Support With Onsite 5WS0W86759

**URL:** https://aio.lv/en/product--lenovo-5ws0w86759--2117879
**Data updated:** 2025-12-29 10:38 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0W86759
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 132.99 €
**Prices and availability valid until:** 2026-08-01 23:59
**Price without VAT (21%):** 109.91 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0w86759--2117879

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 09.07.2026 | 1.89 EUR |
| Courier delivery to door | 09.07.2026 | 4.99 EUR |

## Summary description

Lenovo 5 Year Premier Support With Onsite provides comprehensive technical support and on-site assistance for your Lenovo devices. Enjoy priority access to expert technicians, faster resolution times, and peace of mind knowing that your equipment is in good hands. Ideal for businesses that require reliable support to minimize downtime and maintain productivity.

## Long description

Lenovo Premier Support with Onsite (5-year) delivers direct access to experienced Lenovo technicians for comprehensive hardware and software support. This service provides advanced-level troubleshooting, end-to-end case management, and prioritized response to minimize downtime for your Lenovo devices. The offering includes a dedicated support channel, next-business-day onsite labor where applicable, and prioritized parts for faster repairs.
Advantages
Premier Support connects you with senior technicians who perform advanced troubleshooting without scripts and are measured on first-time resolution. The service reduces operational complexity by offloading routine support tasks and escalating complex problems to experts, helping internal IT teams focus on strategic work. Additional benefits include a dedicated phone number with no phone-tree navigation, 24/7 availability of the Premier Support Center, technical account management, and prioritized replacement parts and onsite service to reduce system downtime.
Suitable for
 Businesses needing 24/7 access to advanced technical support
 Organizations that require on-site repair and next-business-day labor
 IT teams aiming to reduce routine workload and focus on innovation
 Environments using Lenovo desktops, laptops, and ThinkVision monitors
Key specifications
 Product name: Support Service Lenovo 5 Year Premier Support With Onsite
 Brand: Lenovo
 MPN: 5WS0W86759
 Duration: 5 year(s)
 On-site support: Yes (next-business-day onsite labor where applicable)
 Support scope: Hardware and OEM software support, advanced troubleshooting, case & escalation management
 Additional services: Technical Account Manager (TAM), prioritized parts and advanced exchange for covered devices
How to use
Purchase and register the Premier Support service for the covered Lenovo assets and provide required device details to associate coverage. Use the dedicated phone number or support portal to open cases; your technical account manager or assigned support engineer will handle end-to-end case management. For hardware issues requiring onsite assistance, Lenovo will schedule next-business-day labor and prioritize parts or advance exchange replacements according to the service terms.
Usage recommendations
Use Premier Support for business-critical systems and monitors where minimizing downtime is essential. Maintain accurate asset records and keep warranty/coverage information available to facilitate faster case handling and onsite service coordination.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Premium Support |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Support Service Lenovo 5 Year Premier Support With Onsite cost, and is it available for purchase?

The price is 132.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Support Service Lenovo 5 Year Premier Support With Onsite be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2117879/7736395_large.webp