# Support Service Lenovo 5 Year Premier Support With Onsite 5WS0W86796

**URL:** https://aio.lv/en/product--lenovo-5ws0w86796--2117913
**Data updated:** 2025-09-04 16:12 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0W86796
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 407.49 €
**Prices and availability valid until:** 2026-07-22 23:59
**Price without VAT (21%):** 336.77 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0w86796--2117913

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 29.06.2026 | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

Lenovo 5 Year Premier Support offers comprehensive onsite support for your devices. Enjoy priority access to expert technicians, faster resolution times, and personalized service tailored to your needs. This service ensures minimal downtime and maximizes productivity, making it an essential choice for businesses and professionals who rely on their Lenovo products.

## Long description

Lenovo 5 Year Premier Support With Onsite (MPN 5WS0W86796) delivers dedicated, advanced-level hardware and software support for business devices. This service provides a direct line to skilled Lenovo technicians, end-to-end case management, and prioritized replacement parts and onsite repairs to minimize downtime and keep systems operating efficiently.
Advantages
Premier Support combines experienced, advanced technicians with a single point of contact for case and escalation management, faster first-time resolution, and 24x7 access to the Premier Support Center. The service includes technical account management with proactive relationship oversight and quarterly reporting, next-business-day onsite labor and prioritized parts, and prioritized exchange for warrantied monitors.
Suitable for
IT departments that need fast escalation and consistent case management
Businesses seeking to reduce system downtime and speed up repairs
Organizations that require prioritized parts and next-business-day onsite service
Companies using Lenovo devices and ThinkVision monitors that need advanced troubleshooting
Key specifications
Service duration: 5 years
Service type: Premier Support with Onsite (onsite labor next business day)
MPN: 5WS0W86796
Support scope: Hardware and OEM software support, advanced troubleshooting, multi-monitor interoperability assistance
Coverage features: 24x7 Premier Support Center access, dedicated phone number, single point of contact, Technical Account Manager (TAM)
How to use
Contact the dedicated Premier Support phone number provided with your service purchase to open a case. Provide device details, warranty information, and a description of the issue. Your assigned technician or Technical Account Manager will manage the case end to end, escalating as needed and coordinating onsite repairs or part replacement. For ThinkVision monitors, request Premier Support through your service channel to receive prioritized exchanges and specialized display troubleshooting.
Usage recommendations
Keep service and device details accessible, document issue symptoms before contacting support, and work with your Technical Account Manager to schedule onsite visits and review quarterly reports to maximize uptime and operational efficiency.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Premium Support |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Support Service Lenovo 5 Year Premier Support With Onsite cost, and is it available for purchase?

The price is 407.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 29.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Support Service Lenovo 5 Year Premier Support With Onsite be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2117913/7736327_large.webp