# Service Plan Lenovo 2 Year Premier Support With Onsite 5WS0W89683

**URL:** https://aio.lv/en/product--lenovo-5ws0w89683--2117929
**Data updated:** 2025-12-29 10:38 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0W89683
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 95.99 €
**Prices and availability valid until:** 2026-07-20 23:59
**Price without VAT (21%):** 79.33 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0w89683--2117929

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 29.06.2026 | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

Lenovo 2 Year Premier Support with Onsite service provides comprehensive assistance for your Lenovo devices. Enjoy priority access to expert technicians, 24/7 support, and onsite service for hardware issues. This plan ensures minimal downtime and quick resolutions, allowing you to focus on your work without interruptions. Ideal for businesses and professionals who require reliable support.

## Long description

Lenovo Premier Support provides direct access to experienced Lenovo technicians who offer comprehensive hardware and software assistance for your devices. The Service Plan Lenovo 2 Year Premier Support With Onsite (MPN 5WS0W89683) gives priority access to advanced-level support, 24/7 availability, and on-site service to reduce downtime and maintain productivity.
Advantages
Premier Support combines end-to-end case management with advanced troubleshooting performed by senior technicians focused on first-time resolution. The plan includes a dedicated phone line with no phone-tree navigation, prioritized parts, next-business-day onsite labor, and access to Technical Account Managers (TAMs) for proactive escalation and personalized recommendations. For monitors, the service also covers configuration, display settings, multi-monitor interoperability, drivers, and prioritized Advanced Exchange replacements when applicable.
Suitable for
Small and medium businesses requiring fast, prioritized technical support
IT teams that need to offload routine support and focus on strategic projects
Professional users who require minimal downtime and on-site repairs
Organizations using Lenovo ThinkVision monitors that want prioritized replacement and advanced troubleshooting
Key specifications
Service name: Lenovo Premier Support
Duration: 2 year(s)
On-site support: Yes (next-business-day onsite labor where applicable)
24/7 technical support availability: Yes
Dedicated support contact and end-to-end case & escalation management
Includes hardware and OEM software support
Technical Account Manager (TAM) availability for proactive relationship and escalation management
How to use
Purchase and register the Service Plan Lenovo 2 Year Premier Support With Onsite (MPN 5WS0W89683) for your eligible Lenovo devices. When a hardware or software issue arises, contact the dedicated Premier Support phone number to open a case; a single point of contact will manage the case from intake through resolution. For on-site hardware repairs, a technician will be dispatched for next-business-day onsite labor where the service terms apply. For monitor issues requiring replacement, request Advanced Exchange service to receive prioritized replacement units.
Usage recommendations
Use Premier Support to reduce operational interruptions by routing routine troubleshooting and advanced problem solving to Lenovo’s elite technicians, and work with your assigned TAM to schedule proactive reviews and prioritize parts or services based on business impact.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Premium Support |
| Number of years | 2 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Service Plan Lenovo 2 Year Premier Support 5WS0W89683 cost, and is it available for purchase?

The price is 95.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 29.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Service Plan Lenovo 2 Year Premier Support 5WS0W89683 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2117929/7736295_large.webp