# Premier Support Service Lenovo 2 Year 5WS0W89686

**URL:** https://aio.lv/en/product--lenovo-5ws0w89686--2117932
**Data updated:** 2025-09-04 16:12 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS0W89686
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 120.49 €
**Prices and availability valid until:** 2026-07-20 23:59
**Price without VAT (21%):** 99.58 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws0w89686--2117932

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 29.06.2026 | free |
| Pickup points | 02.07.2026 | 1.99 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

Lenovo 2 Year Premier Support with Onsite service provides expert assistance for your Lenovo devices. Enjoy priority access to skilled technicians, faster resolution times, and onsite support when needed. This service ensures your devices are always running smoothly, minimizing downtime and maximizing productivity. Ideal for businesses and professionals who rely on their technology.

## Long description

Lenovo Premier Support Service (2 Year, MPN 5WS0W89686) provides direct access to experienced Lenovo technicians for comprehensive hardware and OEM software support and onsite service. This offering delivers advanced-level troubleshooting, end-to-end case and escalation management, and prioritized parts and next-business-day onsite labor to minimize downtime and maintain productivity for business devices.
Advantages
Premier Support connects you with senior technicians who perform advanced diagnostics and aim for faster, first-time resolution without relying on scripted responses. The service includes a dedicated phone number with 24x7x365 availability of the Premier Support Center, a single point of contact for case management, and proactive relationship handling through Technical Account Managers (TAMs). Prioritized parts and next-business-day onsite repairs reduce operational disruption.
Suitable for
Businesses and IT teams that require prioritized hardware and software support
Organisations seeking faster resolution and reduced device downtime
Environments where onsite support and parts prioritization are important
Users of Lenovo desktops, laptops, workstations and ThinkVision monitors requiring advanced technical assistance
Key specifications
Service: Lenovo Premier Support
Duration: 2 year(s)
MPN: 5WS0W89686
On-site support: Yes (next-business-day onsite labor)
Support coverage: Hardware and OEM software support
Availability: Premier Support Center 24 x 7 x 365, dedicated phone access
Additional services: Technical Account Manager (proactive relationship and escalation management), prioritized parts, Advanced Exchange for warrantied monitors
How to use
Purchase the Premier Support Service linked to your device and register the service with Lenovo using the product MPN or your device serial number. Contact the dedicated Premier Support phone number when you need assistance; a technical team member will open and manage your case end to end. For escalations or ongoing needs, your Technical Account Manager will coordinate proactive follow-up and reporting. If an onsite repair or part replacement is required, Lenovo will schedule next-business-day onsite labor and prioritize parts or Advanced Exchange shipment for warrantied monitors.
Usage recommendations
Register the service immediately after purchase and keep device serial numbers and purchase documentation available to speed case creation. Use Premier Support for routine and advanced troubleshooting to free internal IT resources for strategic projects, and coordinate with your TAM for quarterly reviews and optimization of support workflows.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Premium Support |
| Number of years | 2 year(s) |
| On-site support | Yes |
| Service included | Parts |
| Phone support | Yes |
| Product type | Upgrade |

## FAQ

### How much does the Premier Support Service Lenovo 2 Year 5WS0W89686 cost, and is it available for purchase?

The price is 120.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 29.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Premier Support Service Lenovo 2 Year 5WS0W89686 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/2117932/7736289_large.webp