# Warranty extension Lenovo 5WS1B38517 2 years 24x7 support

**URL:** https://aio.lv/en/product--lenovo-5ws1b38517--4774391
**Data updated:** 2026-01-13 21:26 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS1B38517
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 96.49 €
**Prices and availability valid until:** 2026-07-22 23:59
**Price without VAT (21%):** 79.74 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws1b38517--4774391

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 29.06.2026 | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

Lenovo 5WS1B38517 warranty extension provides 2 years of 24x7 support ensuring your device is covered for any issues. Ideal for businesses needing continuous support.

## Long description

Lenovo 5WS1B38517 2 years 24x7 support warranty extension adds two additional years of continuous technical assistance to your existing Lenovo coverage. This support product delivers round-the-clock access to Lenovo service resources for hardware and included software support under the terms of the original warranty extension. It is designed to reduce downtime and provide structured support escalation paths for business devices enrolled under company service agreements.
Advantages
The warranty extension provides continuous 24x7 access to Lenovo support teams for the specified two-year period, ensuring timely response to service requests. It maintains consistent service procedures and escalation protocols aligned with Lenovo standards, which helps preserve device uptime and simplifies incident handling. By extending the support period you retain manufacturer-level diagnostics and repair coordination without changing the original service model.
Подходит для
Business laptops and desktops requiring extended manufacturer support
Small and medium-sized enterprises seeking uninterrupted technical assistance
IT departments that need predictable service coverage and response times
Devices deployed in remote or critical-use environments where 24x7 support is valuable
Key specifications
Support duration: 2 years of extended coverage
Availability: 24 hours a day, 7 days a week support access
Service scope: technical assistance, diagnostics, and repair coordination according to Lenovo support policies
How to use
Purchase and register the warranty extension through authorized Lenovo channels or an approved reseller, making sure the extension is associated with the correct device serial number and original warranty record. When an issue occurs, contact Lenovo support using the documented 24x7 contact methods; provide device details and a description of the problem to initiate a ticket. Lenovo will apply standard diagnostic procedures, advise on troubleshooting steps, and, when necessary, coordinate repairs or parts replacement as per the support policy.
Usage recommendations
Keep device serial numbers and purchase documentation readily available and register the warranty extension immediately after purchase. For fastest resolution, collect logs and reproduce issues where possible before contacting support. Align internal IT procedures with Lenovo’s escalation guidelines to ensure consistent handling of incidents within the extended coverage window.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Premier Support |
| Number of years | 2 year(s) |
| Service time (hours x days) | 24x7 |

## FAQ

### How much does the Warranty extension Lenovo 5WS1B38517 cost, and is it available for purchase?

The price is 96.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 29.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Warranty extension Lenovo 5WS1B38517 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty extension Lenovo 5WS1B38517?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4774391/64319076_large.webp