# Warranty Support Extension On-site Lenovo 5WS1B38518

**URL:** https://aio.lv/en/product--lenovo-5ws1b38518--4122015
**Data updated:** 2025-12-29 15:40 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS1B38518
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 158.99 €
**Prices and availability valid until:** 2026-07-20 23:59
**Price without VAT (21%):** 131.40 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws1b38518--4122015

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 29.06.2026 | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

The Lenovo 5WS1B38518 warranty support extension provides on-site service for 3 years, ensuring quick and efficient repairs. With 1 license, this extension offers peace of mind for your Lenovo devices, minimizing downtime and maximizing productivity. Ideal for businesses and individuals who rely on their technology.

## Long description

The Warranty Support Extension On-site Lenovo 5WS1B38518 provides on-site service coverage for three years. This extension includes one license and delivers on-site support and prioritized access to warranty repair parts to reduce downtime and keep Lenovo devices operational for businesses and individuals who depend on their IT equipment.
Advantages
Lenovo Premier Support included with this extension combines hardware and software troubleshooting, direct access to advanced-level technicians and a single technical point of contact to manage cases through resolution. Support is delivered without automated menus and uses unscripted troubleshooting to speed problem identification and repair.
Suitable for
Businesses that require fast on-site repairs and minimal downtime
IT teams that need a single point-of-contact for case management
Users who prefer direct access to advanced technicians
Key specifications
Product name: Warranty Support Extension On-site Lenovo 5WS1B38518
Type: On-site
Duration: 3 year(s)
On-site support: Yes
License quantity: 1
How to use
Purchase and register the warranty extension against the device serial number according to Lenovo’s activation process. When an issue arises, contact the Lenovo Premier Support phone line provided with this service; your case will be handled by a dedicated technical contact who will coordinate on-site diagnostics and repairs and prioritize warranty parts if needed.
Usage recommendations
Keep device serial numbers and proof of purchase accessible and perform regular backups before servicing is performed to protect data during on-site repairs.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Premier Support |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Compatibility | Lenovo ThinkPad L14 Gen 1, Lenovo ThinkPad L15 Gen 1 |
| License quantity | 1 |
| Service included | Parts and Labour |
| Product type | Upgrade |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty Support Extension Lenovo 5WS1B38518 cost, and is it available for purchase?

The price is 158.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 350 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 29.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Warranty Support Extension Lenovo 5WS1B38518 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4122015/52467291_large.webp