# Warranty extension Lenovo 5WS1B38519 3 years On-site support

**URL:** https://aio.lv/en/product--lenovo-5ws1b38519--4516748
**Data updated:** 2026-01-13 21:24 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS1B38519
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 159.99 €
**Prices and availability valid until:** 2026-07-21 23:59
**Price without VAT (21%):** 132.22 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws1b38519--4516748

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 29.06.2026 | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

Lenovo 5WS1B38519 warranty extension provides 3 years of on-site support, ensuring your device is covered for repairs and maintenance. This extension is ideal for users who want peace of mind and reliable service for their Lenovo products.

## Long description

Lenovo 5WS1B38519 3 years On-site support warranty extension adds three years of on-site technical service to eligible Lenovo systems. The extension covers authorised repair and maintenance visits by trained technicians at the customer site, reducing device downtime and simplifying service logistics. This on-site coverage is intended to complement the original manufacturer warranty and provides a defined period of technician response and repair assistance for covered faults.
Advantages
This on-site warranty extension provides predictable service duration and access to certified Lenovo technicians without the need to ship equipment to service centres. On-site support reduces logistics overhead, helps preserve device configuration and data in place during repair visits, and can shorten the time to return the system to normal operation. The service is suitable for users who require an extended support period and prefer on-location diagnosis and repair.
Suitable for
 Small and medium businesses that rely on continuous operation of Lenovo devices
 Home offices and teleworkers who need prompt, local repair service
 IT administrators seeking to extend manufacturer coverage without equipment transport
 Environments where preserving device setup and data during service is important
Key specifications
 Service type: on-site support provided by authorised technicians
 Coverage period: three years of additional on-site service
 Scope: repair and maintenance visits at the customer location for covered faults
 Availability: applies to eligible Lenovo products while within serviceable conditions
How to use
Purchase and register the warranty extension according to Lenovo's activation procedures to associate the additional on-site support period with the target device. When a covered fault occurs, contact Lenovo support via the specified customer service channels, provide the device details and symptom description, and schedule an on-site visit. A certified technician will attend the customer location to diagnose and, where possible, repair the device on site.
Usage recommendations
Ensure the device is accessible for the technician and maintain up-to-date backup copies of important data before any repair visit; review the specific terms and conditions of the on-site support to confirm eligible faults, response times and any exclusions.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Compatibility | ThinkBook 13x ITG, 16p G2 ACH, ThinkBook Plus G2 ITG, ThinkPad E14 Gen 3, E1 |
| Service included | Parts and Labour |
| Product type | Upgrade |

## FAQ

### How much does the Warranty extension Lenovo 5WS1B38519 cost, and is it available for purchase?

The price is 159.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 29.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Warranty extension Lenovo 5WS1B38519 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4516748/47490773_large.webp