# Lenovo 3 Years Premier Support 1 year return to workshop 24x7x365

**URL:** https://aio.lv/en/product--lenovo-5ws1k04208--4980033
**Data updated:** 2025-12-30 05:49 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Lenovo
**Manufacturer code:** 5WS1K04208
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 113.49 €
**Prices and availability valid until:** 2026-08-03 23:59
**Price without VAT (21%):** 93.79 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--lenovo-5ws1k04208--4980033

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 13.07.2026 | 1.89 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

Lenovo 3 Years Premier Support provides comprehensive service with 24/7 availability and a 24-hour response time. This support includes a return to workshop service for one year, ensuring your devices are maintained efficiently. Ideal for businesses that require reliable technical assistance and minimal downtime.

## Long description

Lenovo 3 Years Premier Support provides direct access to advanced Lenovo technicians who deliver comprehensive hardware and software assistance with 24x7x365 availability. The service includes a dedicated support channel, end-to-end case and escalation management, and a one-year return-to-workshop option as part of the support package. This offering is designed to reduce downtime, simplify IT operations and give IT teams time to focus on strategic projects while maintaining productive end-user experiences.
Advantages
Premier Support combines advanced-level technical expertise, faster first-time resolution targets and a single point of contact for case management. The service offers prioritized parts and next-business-day onsite labor where applicable, proactive technical account management with personalized recommendations and quarterly reporting, and round-the-clock access to skilled technicians without phone-tree navigation.
Suitable for
Businesses that require 24x7 technical support and fast response
Organizations aiming to reduce IT operational complexity and downtime
Teams that need prioritized parts and next-business-day on-site service
Companies using Lenovo hardware and OEM software that want consolidated support
Key specifications
Service type: Premier Support with advanced-level technical assistance
Availability: 24 x 7 x 365 access to support
Duration: 3 year(s)
On-site support: Yes (next-business-day on-site labor where applicable)
Return-to-workshop: 1 year return to workshop included
Single point of contact: Technical Account Manager (TAM) and dedicated phone line
How to use
Contact the dedicated Premier Support phone number or your assigned Technical Account Manager to open a case. Provide device details, symptoms and any troubleshooting already performed. The support team will manage the case end-to-end, perform advanced troubleshooting, coordinate parts and repairs, and, if required, arrange next-business-day onsite service or return-to-workshop repair within the included term.
Usage recommendations
Register covered devices and maintain up-to-date inventory and warranty information with Lenovo to ensure rapid verification and prioritization. Keep system drivers and OEM software current to help technicians diagnose issues more efficiently.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Premier Support |
| Number of years | 3 year(s) |
| On-site support | Yes |
| License quantity | 1 |
| Service included | Parts |
| Service time (hours x days) | 24x7x365 |
| Response time | 24 |
| Phone support | Yes |
| Product type | Upgrade |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Lenovo 3 Years Premier Support cost, and is it available for purchase?

The price is 113.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Lenovo 3 Years Premier Support be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Lenovo 3 Years Premier Support?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

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