# Logitech Select Three Year Plan Logitech 994-000149 24x7 Support 1 Hour Response

**URL:** https://aio.lv/en/product--logitech-994-000149--4479562
**Data updated:** 2025-09-19 02:24 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Logitech
**Manufacturer code:** 994-000149
**EAN:** 5099206099760
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 410.49 €
**Prices and availability valid until:** 2026-07-11 23:59
**Price without VAT (21%):** 339.25 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--logitech-994-000149--4479562

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 18.06.2026 | 1.99 EUR |
| Courier delivery to door | 18.06.2026 | 4.99 EUR |

## Summary description

The Logitech Select Three Year Plan offers comprehensive support with 24x7 availability and a rapid 1 hour response time. Ideal for businesses needing reliable service and quick assistance.

## Long description

Logitech Select is an enterprise-grade three-year service plan (MPN 994-000149) that provides continuous, expert support for Logitech video collaboration solutions. The plan includes 24/7 solution-level technical assistance, a dedicated Customer Success Manager for qualified deployments, accelerated and onsite RMA options, and advanced Sync analytics with ServiceNow integration to help maintain uptime and optimize room usage.
Advantages
This plan offers around-the-clock access to product experts for fast issue resolution, a single point of contact through a dedicated Customer Success Manager for customers with larger deployments, and advanced RMA processes that minimize downtime. Instant RMA with onsite spares is available for business-critical rooms, while Sync Insights and ServiceNow integration provide actionable analytics and automated notifications to support proactive device and room management.
Suitable for
Enterprises with multiple meeting rooms and centralized IT management
Organizations requiring 24/7 support and rapid response for video collaboration
Business-critical spaces such as boardrooms, training facilities, and executive rooms
Key specifications
Product: Logitech Select Three Year Plan (MPN 994-000149, EAN 5099206099760)
Duration: Three-year service plan
Support: 24/7 solution-level technical support
Response and replacement: Advanced RMA with next-business-day expedited delivery; Instant RMA with onsite spares for eligible deployments
Dedicated support: Customer Success Manager for customers with 50+ rooms installed
Monitoring and analytics: Advanced Logitech Sync insights and ServiceNow workflow integration
On-site support: Yes (as available per plan and region)
How to use
Access Logitech Select via Single Sign-On (SSO) using your existing credentials and the permissions set by your administrator. Submit support requests through the Select portal to open tickets, track RMA status, and request expedited replacements when needed. Use the Logitech Sync dashboard to monitor devices, push firmware updates, and review analytics. For deployments meeting the plan’s eligibility, coordinate with your Customer Success Manager for tailored guidance and escalation.
Usage recommendations
Register all covered rooms in Logitech Sync, assign administrators with appropriate permissions, and configure ServiceNow notifications to receive immediate alerts for critical events. For business-critical rooms, ensure onsite spares are designated so Instant RMA can be applied when available.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Premium Support |
| Number of years | 1 year(s) |
| On-site support | Yes |
| Web support | Yes |
| Compatibility | Logitech Small Room Solutions, Logitech Medium Room Solitions, Logitech Large Room Solitions |
| License quantity | 1 |
| Service time (hours x days) | 24x7 |
| Response time | 1 |
| Phone support | Yes |
| Advance exchange service | Yes |

## FAQ

### How much does the Logitech Select Three Year Plan Logitech 994-000149 cost, and is it available for purchase?

The price is 410.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Logitech Select Three Year Plan Logitech 994-000149 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Logitech products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Logitech service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Logitech Select Three Year Plan Logitech 994-000149?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4479562/47661091_large.webp