# Extended Hardware Service Plus 3-year license — Microsoft — 1 license

**URL:** https://aio.lv/en/product--microsoft-nrr-00453--12256050
**Data updated:** 2026-04-08 15:09 (EEST)
**Category:** Other goods
**Manufacturer:** Microsoft
**Manufacturer code:** NRR-00453
**EAN:** 0196388352982
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 153.99 €
**Prices and availability valid until:** 2026-11-23 23:59
**Price without VAT (21%):** 127.26 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--microsoft-nrr-00453--12256050

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 09.11.2026 | free |
| Pickup points | 12.11.2026 | 1.99 EUR |
| Courier delivery to door | 12.11.2026 | 4.99 EUR |

## Summary description

Microsoft Extended Hardware Service Plus is a 3-year hardware support plan provided by Microsoft. This offering covers one license for extended hardware service, enabling continued support and hardware maintenance for covered devices over a three-year term. Suitable for businesses seeking prolonged manufacturer support and hardware repair coordination.

## Long description

Microsoft Extended Hardware Service Plus is a three-year hardware support plan that extends manufacturer support for eligible Surface devices. The plan covers one license and provides hardware repair coordination, advanced exchange options and next-business-day replacement to reduce downtime and help maintain device availability for business users.
Advantages
This service extends the standard warranty period, offers mechanical breakdown coverage and allows drive (SSD) retention for supported models. Advanced Exchange and next-business-day replacement help restore devices quickly, while centralized support from Microsoft simplifies repair coordination and reduces administrative overhead for IT teams.
Suitable for
Businesses deploying Surface devices that require extended manufacturer support
IT departments that need predictable repair and replacement processes
Organisations aiming to minimise downtime and maintain employee productivity
When it may not be suitable
This plan is focused on hardware support and repair services; it does not replace full device management or enterprise security solutions. If your primary need is software licensing, device management, or comprehensive security services, this hardware plan alone may not cover those requirements.
Key specifications
Coverage type: mechanical breakdown and manufacturer hardware support
Service term: 3 years
Licenses included: 1 license
Replacement option: advanced exchange with next business day replacement
Drive retention: SSD retention supported for eligible models (excludes Surface Go)
How to use
Purchase the three-year license for the eligible Surface device and register the device with Microsoft according to the purchase instructions. In the event of hardware failure, contact Microsoft Support to initiate a service request; Microsoft will coordinate repair or provide an advanced exchange device and arrange next-business-day replacement where available. Follow Microsoft’s instructions for drive retention and return of failed units when applicable.
What to consider before purchase
Confirm device eligibility for Extended Hardware Service Plus and any model-specific exclusions (for example, SSD retention excludes Surface Go)
Verify service availability and replacement timelines in your region
Check whether your organisation already has overlapping support agreements or warranties
Usage recommendations
Register devices immediately after purchase, document serial numbers, and keep contact details for Microsoft Support readily available to expedite service requests and make use of advanced exchange and next-business-day replacement options.

## Specifications

| Feature | Value |
|---|---|
| Compatibility | Surface Laptop 6 |
| License quantity | 1 |
| Number of years | 3 year(s) |
| Service type | Advanced Exchange |

## FAQ

### How much does the Microsoft Extended Hardware Service Plus — 3-year, 1 license cost, and is it available for purchase?

The price is 153.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 09.11.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Microsoft Extended Hardware Service Plus — 3-year, 1 license be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Microsoft products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Microsoft service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/12256050/68167417_large.webp