# Digital desk phone MITEL MiVoice 5380 (model 20350886) — high-capacity display, programmable keys

**URL:** https://aio.lv/en/product--mitel-20350886--11695543
**Data updated:** 2026-02-19 13:18 (EET)
**Category:** VoIP Phones
**Manufacturer:** MITEL
**Manufacturer code:** 20350886
**EAN:** 3602070727572
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 475.49 €
**Prices and availability valid until:** 2026-07-24 23:59
**Price without VAT (21%):** 392.97 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--mitel-20350886--11695543

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 23.07.2026 | free |
| Pickup points | 28.07.2026 | 1.89 EUR |
| Courier delivery to door | 28.07.2026 | 4.99 EUR |

## Summary description

MITEL MiVoice 5380 is a digital desk phone designed for business use. Model 20350886 offers a large high-resolution display, multiple programmable keys and dedicated function buttons for call handling, conferencing and directory access. It is intended for receptionists, managers and power users who need advanced call control, quick line access and improved productivity in office environments.

## Long description

MITEL MiVoice 5380 is a digital desk phone built for business environments that require advanced call handling and efficient desktop communication. The device features a large high-resolution display, multiple programmable keys and dedicated function buttons for conferencing, directory access and hands-free operation. It is designed for receptionists, managers and power users who need quick line access and extended call control to support busy office workflows.
Advantages
The high-capacity display provides clear information at a glance, reducing the time needed to identify callers, view call history and navigate menus. Programmable keys allow customization of speed dials and feature access, simplifying frequent tasks. Dedicated function buttons for conferencing and directory access streamline multi-party calls and contact lookup, while ergonomic design supports long daily use. The phone integrates with office telephony systems to deliver reliable call management and stable audio quality.
Suitable for
 Reception desks and front-office staff handling multiple incoming lines
 Managers and executives requiring fast access to contacts and call features
 Power users who use conferencing, transfer and programmable keys regularly
 Office environments that need a reliable desk phone for intensive daily use
Key specifications
 Large high-resolution colour display for call and menu information
 Multiple programmable keys for line appearances and speed dial
 Dedicated buttons for conferencing, transfer, hold and directory access
 Hands-free speakerphone functionality
 Ergonomic handset and adjustable stand for desktop comfort
How to use
Connect the MiVoice 5380 to the office telephony network following the system administrator's instructions. Use the display and navigation buttons to access call logs, directories and settings. Assign frequently called numbers or system features to programmable keys for one-touch access. To start a conference, press the dedicated conference button and follow the on-screen prompts or system procedure for adding participants. Use the speakerphone or handset depending on preference and privacy needs.
Usage recommendations
For optimal performance in a busy office, configure programmable keys for the most frequently used lines and contacts, and consult your telephony administrator to integrate the phone with the organisation's directory and voicemail services.

## FAQ

### How much does the MITEL MiVoice 5380 digital desk phone cost, and is it available for purchase?

The price is 475.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 4 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 23.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All MITEL products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized MITEL service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/11695543/67066482_large.webp