# Wired headset MITEL 5617 Messenger — noise-cancelling, single-ear, for desk phones

**URL:** https://aio.lv/en/product--mitel-51311031--10942219
**Data updated:** 2026-02-13 15:43 (EET)
**Category:** Landline Phones
**Manufacturer:** MITEL
**Manufacturer code:** 51311031
**EAN:** 7109806207989
**Warranty:** 2 Years
**Availability:** Out of stock

## Summary description

The MITEL 5617 Messenger wired headset is a single-ear communication headset with noise-cancelling microphone designed for use with desk phones. It provides clear voice transmission in noisy environments, comfortable on-ear wearing for long calls, and a wired connection for reliable performance in office and contact-center scenarios.

## Long description

The MITEL 5617 Messenger wired headset is a single-ear communication headset designed for desk phone use. It features a noise-cancelling microphone to reduce background noise and deliver clear voice transmission in busy office and contact-center environments. The on-ear design and adjustable headband provide stable, comfortable wear for extended call sessions, while the wired connection ensures consistent audio quality and no dependence on battery charging.
Advantages
The headset offers focused voice pickup through an integrated noise-cancelling microphone, improving intelligibility on both sides of a call. Its single-ear configuration allows the user to monitor the surroundings while staying engaged in conversations. The wired design removes variability associated with wireless links, providing uninterrupted connections and predictable voice quality for desk-phone workflows. Materials and cushion design are selected for extended wear without excessive pressure on the ear.
Suitable for
Office desk phone communication
Contact center and customer support agents
Reception and switchboard operators
Environments with moderate background noise
Key specifications
Single-ear (monaural) on-ear headset
Noise-cancelling microphone for reduced ambient noise
Wired connection compatible with desk phones
Adjustable headband for individualized fit
Padded ear cushion for extended comfort
How to use
Connect the headset to the desk phone using the appropriate handset or headset port and secure the adjustable headband so the ear cushion rests comfortably on one ear. Position the microphone boom near the mouth but slightly to the side to avoid breath noise and speak in a normal voice level. Use standard desk-phone controls to answer and end calls; mute and volume are controlled by the phone or an inline control if provided. After use, place the headset on a stand or hanger to avoid cable strain and maintain the shape of the headband.
Usage recommendations
For best speech clarity, position the noise-cancelling microphone 1–2 cm from the corner of the mouth and keep the boom slightly angled. Regularly inspect the cable and connector for wear, and clean ear cushions with a soft, damp cloth when needed. If working in very loud surroundings, combine the headset with appropriate desk-phone volume settings to maintain comfortable listening levels.

## FAQ

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All MITEL products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized MITEL service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/10942219/66001464_large.webp