# Handset pack (10) for MITEL 6863 6865 6867 6869 – Mitel HD handset replacement 87-00077AAA-A

**URL:** https://aio.lv/en/product--mitel-87-00077aaa-a--1569841
**Data updated:** 2026-03-30 19:40 (EEST)
**Category:** Landline Phones
**Manufacturer:** MITEL
**Manufacturer code:** 87-00077AAA-A
**EAN:** 7630013856467
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 243.99 €
**Prices and availability valid until:** 2026-07-21 23:59
**Price without VAT (21%):** 201.64 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--mitel-87-00077aaa-a--1569841

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 23.07.2026 | free |
| Pickup points | 28.07.2026 | 1.89 EUR |
| Courier delivery to door | 28.07.2026 | 4.99 EUR |

## Summary description

Pack of 10 replacement Mitel HD handsets compatible with Mitel desk phones 6863, 6865, 6867 and 6869. These handsets serve as direct replacements for worn or damaged receivers and maintain HD audio for voice calls. Intended for office phone fleets, contact centers and telecom maintenance, they allow quick handset swap and reduce downtime.

## Long description

Pack of 10 replacement Mitel HD handsets designed for use with Mitel desk phones 6863, 6865, 6867 and 6869. These handsets are intended as direct replacements for worn, damaged or malfunctioning receivers and preserve HD audio quality for voice calls. Supplied in a multi-pack format to support office phone fleets, contact centres and telecom maintenance tasks, the set enables rapid handset swaps to minimise downtime and maintain consistent audio performance across multiple devices.
Advantages
These replacement handsets provide a consistent acoustic profile and maintain HD audio clarity expected from Mitel devices. The pack of 10 reduces procurement frequency for organisations managing a large number of phones. Handsets are compatible with the specified phone models, allowing seamless physical and audio replacement without the need for additional configuration. Using original-form factor handsets simplifies maintenance and reduces device out-of-service time.
Suitable for
 Office desk phone fleets requiring bulk handset replacement
 Contact centres and customer service teams maintaining call quality
 Telecom maintenance and facilities teams performing scheduled replacements
 IT departments managing hardware refresh or repairs
Key specifications
 Compatibility: designed for Mitel desk phones 6863, 6865, 6867, 6869
 Audio: HD voice support to preserve clarity of voice calls
 Quantity: pack contains 10 handsets for bulk replacement
 Form factor: standard Mitel handset shape to match original receivers
 Connection: standard handset connector matching compatible Mitel phones
How to use
Disconnect the existing handset from the phone by releasing the handset cord from the base connector and remove the worn receiver. Align the replacement handset connector with the phone base and insert until secure. Test audio by placing a test call or using handset audio test features available on the device. For multiple replacements, proceed handset-by-handset to avoid taking phones out of service simultaneously.
Usage recommendations
For consistent audio performance, replace handsets in batches according to office or centre schedules and keep spare handsets on hand for rapid swaps. Inspect handset cords and connectors for wear when replacing receivers and replace cords if audio interference is detected.

## FAQ

### How much does the MITEL Mitel HD handset pack for 6863/6865/6867/6869 cost, and is it available for purchase?

The price is 243.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 3 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 23.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All MITEL products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized MITEL service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/1569841/59839519_large.webp