# Warranty support extension 3 years Neat PULSE-PRO-BOARDPRO-3

**URL:** https://aio.lv/en/product--neat-pulse-pro-boardpro-3--11585801
**Data updated:** 2026-06-02 20:06 (EEST)
**Category:** Other goods
**Manufacturer:** Neat
**Manufacturer code:** PULSE-PRO-BOARDPRO-3
**Warranty:** 2 Years
**Availability:** Out of stock

## Summary description

The Neat PULSE-PRO-BOARDPRO-3 warranty extension provides an additional 3 years of support for your device, ensuring peace of mind and reliability. This extension is ideal for users who want to safeguard their investment and maintain optimal performance over time.

## Long description

The Neat PULSE-PRO-BOARDPRO-3 warranty support extension provides an additional 3 years of comprehensive coverage for your Neat Board Pro device. This service ensures that your hardware remains protected and fully operational, offering long-term reliability for your professional communication environment. By extending your support, you gain continued access to the Neat Pulse platform, which serves as a centralized hub for managing your video conferencing infrastructure.
Advantages
This support extension offers significant value by providing IT administrators with advanced tools for remote device management and monitoring. With the included Neat Pulse Pro subscription, you benefit from automated software updates that keep your systems secure and up to date without manual intervention. The platform facilitates efficient troubleshooting through remote control capabilities and detailed audit logs, ensuring that any technical issues are addressed promptly. Furthermore, the integration of SAML SSO and API access allows for seamless enterprise-level security and workflow automation, enhancing the overall productivity of your meeting spaces.
Suitable for
IT departments managing multiple video conferencing units
Corporate offices requiring centralized device monitoring
Organizations needing secure, enterprise-grade authentication
Teams that rely on consistent, high-performance meeting room technology
When it may not be suitable
This service is specifically designed for the Neat Board Pro and is not compatible with other hardware models. If your organization does not require centralized management or remote administrative access, the advanced features of the Pulse Pro platform may exceed your current operational needs.
Key specifications
Extended support duration: 3 years
Platform access: Neat Pulse Pro
Management features: Remote control and monitoring
Update management: Automatic and scheduled software updates
Security: SAML SSO and audit logs
Integration: API access and Neat App Hub
How to use
To activate your warranty extension and the associated Neat Pulse Pro features, ensure your device is registered within your organization's Neat portal. Once the service is active, IT administrators can log in to the cloud-based dashboard to configure device settings, schedule updates, and monitor the status of your Neat Board Pro units. The platform interface allows for real-time adjustments and the deployment of custom web applications via the Neat App Hub, streamlining your daily operations.
What to consider before purchase
Verify that your hardware is a Neat Board Pro model
Confirm that your network infrastructure supports cloud-based management
Assess if your IT team requires the advanced security features like SAML SSO
Check the current status of your existing warranty to ensure continuous coverage
Usage recommendations
For optimal performance and security, it is recommended to enable automatic software updates within the Neat Pulse dashboard. This ensures that your devices always run the latest firmware, providing the most stable and feature-rich experience for your users.

## Specifications

| Feature | Value |
|---|---|
| Compatibility | Board Pro |
| Number of years | 3 year(s) |
| Service type | Extended Warranty |

## FAQ

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Neat products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Neat service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/11585801/66682116_large.webp