# IP Phone Snom D385 Black 12 lines TFT Wired handset

**URL:** https://aio.lv/en/product--oem-4340--11243634
**Data updated:** 2026-02-10 16:13 (EET)
**Category:** VoIP Phones
**Manufacturer:** OEM
**Manufacturer code:** 4340
**EAN:** 4260059582117
**Warranty:** 2 Years
**Availability:** Out of stock

## Summary description

The Snom D385 is an advanced IP phone featuring a 10.9 cm TFT display, 12 lines, and a wired handset. It supports 1000 phonebook entries and offers digital volume control, making it ideal for business environments.

## Long description

The Snom D385 is an IP desk phone that combines a modern design with advanced VoIP functionality for business use. It features a 4.3" (10.9 cm) inclinable TFT colour display, support for 12 lines and a wired handset. The device includes an integrated gigabit Ethernet switch with Power over Ethernet (PoE), Bluetooth and a USB port for accessories. The Snom SmartScreen with multicoloured LEDs replaces manual key labelling and the phone delivers Snom HD audio quality with an integrated Digital Signal Processor (DSP) for optimized voice transmission.
Advantages
The Snom D385 provides a high-resolution inclinable display for quick access to call lists, contacts and functions, while firmware version 10 improves the user interface for easier operation. SmartScreen keys with multicoloured LEDs offer 48 programmable entries over four pages and can be assigned to speed-dial, call forwarding or other system functions. Built-in gigabit Ethernet with PoE, Bluetooth and USB support allow flexible connectivity and accessory integration. DSP-based audio processing ensures clear HD voice quality for professional communication.
Suitable for
Office desks and reception areas
Small and medium business VoIP setups
Shared workspaces and meeting rooms (with expansion speaker/dongle)
Users who need programmable keys and fast access to contacts
Key specifications
Display: 4.3" (10.9 cm) inclinable TFT colour screen
Lines: up to 12 lines
Address book capacity: up to 1000 entries
Audio: HD audio with integrated DSP
Connectivity: gigabit Ethernet switch, Power over Ethernet (PoE), Bluetooth, USB
Handset: wired handset
Interfaces for accessories: USB and Bluetooth (headsets, dongles); compatible with expansion speaker
Weight: 0.88 kg
Colour: black
How to use
Connect the Snom D385 to the local network using the gigabit Ethernet port; PoE can be used to power the phone without a separate power adapter. Configure SIP accounts and line settings via the device web interface or provisioning system. Use the inclinable TFT display and redesigned firmware interface to navigate call lists, contacts and functions. Program SmartScreen keys directly on the phone or through the telephone system to assign speed-dials, call forwarding or other actions. Pair Bluetooth or attach USB accessories such as headsets or the Snom D3 for hands-free operation.
Usage recommendations
For optimal call clarity and convenience, use PoE for stable power, configure frequently used functions on the SmartScreen keys, and enable the integrated DSP features. To set up conferencing or expanded audio, add the A230 DECT dongle or the Snom C52‑SP expansion speaker as required.

## Specifications

### Display

| Feature | Value |
|---|---|
| Display | TFT |
| Touchscreen | No |
| Display diagonal | 4.3 " |
| Backlight display | Yes |

### Phone features

| Feature | Value |
|---|---|
| Conference call | Yes |
| Short Message Service (SMS) | Yes |
| Phonebook capacity | 1000 entries |
| Caller ID | Yes |
| Call forwarding | Yes |
| Redialing | Yes |
| Answering machine | Yes |
| Call waiting | Yes |
| Speed dialling | Yes |
| Call hold | Yes |
| Lines quantity | 12 lines |
| Do not disturb function | Yes |
| Call pick up | Yes |
| Call park | Yes |
| Call transfer | Yes |
| Call history | Yes |

### Video

| Feature | Value |
|---|---|
| Video call | No |

### Camera

| Feature | Value |
|---|---|
| Front camera | No |

### Audio

| Feature | Value |
|---|---|
| Speakerphone | Yes |
| Voice codecs | G.711Mu, G.711a, G.722, G.726, G.729ab, GSM 6.10 |
| Microphone mute | Yes |
| Voice activity detection | Yes |
| Comfort noise generation (CNG) | Yes |

### Ports & interfaces

| Feature | Value |
|---|---|
| USB 2.0 ports quantity | 1 |
| Ethernet LAN (RJ-45) ports | 2 |
| Expansion module support | Yes |

### Network

| Feature | Value |
|---|---|
| Supported network protocols | DHCP, HTTP, NTP, LDAP, TFTP, HTTPS |
| Ethernet LAN | Yes |
| Networking standards | IEEE 802.3af, IEEE 802.3, IEEE 802.1x, IEEE 802.1Q |
| Bluetooth | Yes |
| Wi-Fi | No |
| Ethernet LAN data rates | 10, 1000, 100 |
| Ethernet LAN interface type | Gigabit Ethernet |

### Power

| Feature | Value |
|---|---|
| Power consumption (typical) | 10 W |
| AC adapter output voltage | 5 |
| Power over Ethernet (PoE) | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 0.88 kg |
| Height | 120 mm |
| Width | 250 mm |
| Depth | 185 mm |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 5 - 95 |
| Storage temperature (T-T) | -10 - 45 |
| Operating temperature (T-T) | 0 - 35 |
| Storage relative humidity (H-H) | 5 - 95 |

### Certificates

| Feature | Value |
|---|---|
| Certification | CE |
| Safety | IEC 60950 |

### Packaging content

| Feature | Value |
|---|---|
| Cables included | LAN (RJ-45) |
| Manual | Yes |
| Quick start guide | Yes |
| Number of handles included | 1 pc(s) |

### Logistics data

| Feature | Value |
|---|---|
| Harmonized System (HS) code | 85171800 |

### Management features

| Feature | Value |
|---|---|
| Volume control | Digital |
| Number of programmable keys | 48 |

### Design

| Feature | Value |
|---|---|
| Product colour | Black |
| Mounting | Desk/Wall |
| Device lock | Yes |
| Handset type | Wired handset |
| Product type | IP Phone |

### Performance

| Feature | Value |
|---|---|
| Dual-Tone Multi-Frequency (DTMF) modes | Out-of band, In-band, SIP info |

## FAQ

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All OEM products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized OEM service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, lines quantity, speakerphone, bluetooth, ethernet lan, power over ethernet (poe), weight, handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for IP Phone Snom D385?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/11243634/62143880_large.webp